NEELAM BHUSAL
Ottawa,ON
Summary
Aspiring Regulatory Affairs specialist with a comprehensive background in ensuring food safety through meticulous adherence to regulatory guidelines and compliance standards. Leveraging extensive knowledge of quality control, HACCP principles, and regulatory protocols to enhance product integrity. Seamlessly merging pharmaceutical insights and hands-on experience, poised to excel as a Food Safety, Quality, and Regulatory Associate. Adept at strategic collaboration, project management, and cross-functional coordination to drive excellence in food safety practices.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Kitchen Staff Member and Server
The Momo Spot
09.2022 - Current
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared ingredients and actively contributed to food preparation in adherence to standardized recipes and guidelines.
- Ensured kitchen hygiene and rigorously upheld food safety regulations.
- Managed kitchen inventory and promptly communicated to supervisors about low stock levels.
- Assisted chefs in meal preparation, maintaining quality and efficiency.
- Delivered outstanding customer service, reflecting strong communication skills.
Sales Associate
Dollarama
10.2022 - 07.2023
- Provided exceptional customer service, adeptly addressing inquiries and skillfully resolving issues.
- Proficiently operated cash register, handling transactions with precision.
- Arranged and organized store shelves, facilitated merchandise presentation, and assisted with restocking.
- Played an integral role in inventory management, conducting inventory counts and ensuring accurate stock levels.
- Effectively collaborated with team members, collectively achieving store goals.
Cashier and Kitchen Helper
Little Kabul
02.2022 - 08.2022
- Efficiently managed cash register, ensuring accurate and seamless transaction processing.
- Delivered exemplary customer service, promptly addressing inquiries and skillfully resolving concerns.
- Conducted accurate balancing of cash register at the end of shifts, guaranteeing financial precision.
- Participated in food preparation according to recipes and guidelines, contributing to meal quality.
- Supported inventory management through vigilant restocking and stock level monitoring.
- Adhered diligently to food safety regulations for proper storage and impeccable handling.
Product Manager
Nepal Pharmaceuticals Laboratory Pvt. Ltd.
01.2018 - 01.2022
- Devised and executed strategic campaigns, resulting in heightened brand visibility and expanded market share.
- Provided training and development for sales teams, equipping them with product knowledge and value propositions to enhance customer interactions
- Conducted comprehensive market research and analysis to pinpoint opportunities, track competitor positioning, and guide product development decisions.
- Led cross-functional teams to optimize product performance, fostering synergistic efforts between departments.
- Collaborated with healthcare professionals to glean insights, understand customer needs, and align product strategies with market demands.
- Managed the entire product lifecycle, implementing judicious pricing strategies for product differentiation.
Education
Post-Graduate Certificate - Regulatory Affairs Sciences
Algonquin College
Ottawa, ON08.2023
Post-Graduate Certificate - Healthcare Administration
Canadore College of Applied Arts And Technology
North Bay, ON10.2022
Bachelor of Science - Pharmacy
Kathmandu University
Nepal11.2017
Skills
- Regulatory Compliance (HACCP)
- Quality Assurance & Control
- Project Management
- Cross-Functional Collaboration
- Effective Communication
- Analytical Problem-Solving
- Leadership & Supervision
- Regulatory Knowledge (FDA, USDA)
- Process Improvement
- Training & Development
- Time Management
- Microsoft Suite (Word, Excel, PowerPoint)
Accomplishments
- Achieved the Mahendra Smriti Puraskar for highest sales within my division as a Product Manager, while maintaining a focus on continuous strategic development.
- Supervised a team of 30+ medical representatives.
- Successfully resolved product issues through regular communication with healthcare professionals.
- As a Medical Coordinator for the Student Association of Kathmandu University, spearheaded first aid initiatives, providing essential medical assistance and guidance to fellow students.
Certification
- Registered Pharmacist (Nepal)
- HACCP Certification
Timeline
Sales Associate
Dollarama
10.2022 - 07.2023
Kitchen Staff Member and Server
The Momo Spot
09.2022 - Current
Cashier and Kitchen Helper
Little Kabul
02.2022 - 08.2022
Product Manager
Nepal Pharmaceuticals Laboratory Pvt. Ltd.
01.2018 - 01.2022
Post-Graduate Certificate - Regulatory Affairs Sciences
Algonquin College
Post-Graduate Certificate - Healthcare Administration
Canadore College of Applied Arts And Technology
Bachelor of Science - Pharmacy
Kathmandu University
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