Neelaksh Chadha

• Work with complex systems and applications to tender work assignments, and update transportation activities being executed across Canada balancing cost and service.
• Provide regular feedback on the quality of the transportation plan, and suggest improvements.
• Establish and maintain good working relationship with third party carriers while ensuring desired service is provided at lowest cost.
• Analyze key performance indicators to identify areas of concern, and work closely with internal and external stakeholders to rectify them.
• Maintain current knowledge of Canadian transportation acts and regulations, including transportation of dangerous goods
• Negotiated favorable contracts with carriers to reduce transportation costs without compromising service quality or timeliness.

• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Perform emergency roadside repairs.
• Load and unload goods.
• Drive lighter, special purpose trucks.

• Receive and relay information to central dispatch

• Manage Fleet (Internal/Outside) of Min. 100 driver’s day to day
• Manage maintaining driver performance/HOS violations & CVOR
• Track/Manage driver’s using software; JDA, Yard-Smart, Omni-Tracks
• Manage congestion between all yards; AJ, Bolton, Brampton, Airport//Hubs/Rail.
• Execute all Rush PO from Vendor – DC & DC – Store/Hub/Rail
• Assist in tracking 60 FT Container pilot project with MTO
• Execute service calls; Trailer repair/break-down, Tractor issues
• Coordinate with different teams; Execute rush DC/Vendor requests
• Manage Group-dispatch E-mails to execute additional requests/meet rush/on-time requests
• Manage All DC’s; move loads to appropriate destinations for shipping/receiving
• Perform shift hand-off to all shifts
• Maximized on-time performance by closely monitoring schedules, reallocating resources, and adjusting routes as needed.
• Assisted in training new dispatchers, sharing best practices, and fostering a positive team environment focused on excellence in service delivery.

• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

• Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
• Dropped and hooked trailers and changed configuration of equipment.
• Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Contributed to a positive work environment by fostering strong working relationships among colleagues.
• Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
• Reconciled account files and produced monthly reports.

• Managed office supply inventory, placing orders as necessary to maintain optimal stock levels at all times.
• Facilitated the onboarding process for new employees through orientation sessions and training material distribution.
• Maintained a clean work environment by coordinating office maintenance efforts such as cleaning schedules.
• Processed expense reports accurately and submitted them within required deadlines for prompt reimbursement.
• Improved communication channels by updating contact information for clients, vendors, and staff members regularly.