Summary
Overview
Work History
Education
Skills
Timeline
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Neel Sojitra

Santa Maria

Summary

Dedicated and detail-oriented Pharmacy Technician with strong experience in customer service, retail operations, and pharmacy support. Skilled in assisting pharmacists with prescription processing, maintaining accurate inventory, and ensuring compliance with state and federal regulations. Adept at building positive relationships with patients, healthcare providers, and team members to deliver high-quality service. PTCB-certified with proven ability to thrive in fast-paced environments while maintaining accuracy and professionalism.

Overview

4
4
years of professional experience

Work History

Certified Pharmacy Technician

Express Pharmacy
03.2025 - 08.2025
  • Assisted pharmacists in processing prescriptions, including entering patient and drug information into pharmacy systems with accuracy.
  • Ensured compliance with Walgreens Pharmacy Code of Conduct, state, and federal regulations.
  • Delivered excellent customer service by greeting patients, answering questions, and assisting with product selection.
  • Managed pharmacy inventory by ordering, receiving, and storing pharmaceutical products, while monitoring expiration dates and stock levels.
  • Handled OTC sales and processed cash register transactions with accuracy and accountability.
  • Supported pharmacy clinical services by assisting with patient samples, labeling, and coordination with healthcare providers.
  • Contributed to team training by sharing best practices in customer engagement and pharmacy operations.

Concessions Shift Lead

Compass Group USA
09.2021 - 05.2023
  • Monitored employee performance, providing constructive feedback for continuous improvement.
  • Assisted in menu planning and pricing strategies to maximize profitability without sacrificing quality.
  • Trained new employees on proper food handling techniques, ensuring compliance with health and safety regulations.
  • Developed strong relationships with both internal staff and external suppliers for seamless coordination during events or promotions.
  • Resolved customer complaints promptly, fostering a positive experience for patrons.
  • Maintained cleanliness of the concessions area, adhering to company standards and health codes.

Education

Engineering

San Jose State University
San Jose, CA
05-2023

Skills

  • Pharmacy Systems & Prescription Processing
  • Customer Service & Patient Assistance
  • Good Faith Dispensing Compliance
  • Inventory & Supply Management
  • Cash Handling & POS Operations
  • Communication & Interpersonal Skills
  • Problem Solving & Conflict Resolution
  • PTCB Certified

Timeline

Certified Pharmacy Technician

Express Pharmacy
03.2025 - 08.2025

Concessions Shift Lead

Compass Group USA
09.2021 - 05.2023

Engineering

San Jose State University

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Neel Sojitra