Neel Patel
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Personable Office Administrator with 1.5 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
3
3
years of professional experience
Work History
Office Administrator
Cross Merge Services
01.2022 - 07.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Cashier
Circle K
02.2020 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Raw Material Handler
Martinrea
03.2021 - 08.2021
- Conducted regular physical inventories to maintain accurate records and support efficient planning.
- Guaranteed timely delivery of raw materials to production lines, ensuring uninterrupted workflow.
- Improved safety standards with thorough inspections of storage areas and equipment.
- Transported inventory items to appropriate locations.
Quality Inspector
Trigo The Pic Group
08.2020 - 05.2021
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Inspected outbound shipments and conducted random sampling of product quality.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
- Discarded and rejected products, materials and equipment not conforming with specifications.
Education
Advanced Diploma - Logistics And Supply Chain Management
Fanshawe College of Applied Arts And Technology
08.2021
High School - High School
Shri Swaminarayan Mission
Surat India03.2019
Skills
- Time Management
- Office Administration
- Administrative Support
- Customer Engagement
- Telephone reception
- Scheduling
Languages
English
Professional Working
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Office Administrator
Cross Merge Services
01.2022 - 07.2023
Raw Material Handler
Martinrea
03.2021 - 08.2021
Quality Inspector
Trigo The Pic Group
08.2020 - 05.2021
Cashier
Circle K
02.2020 - 03.2022
Advanced Diploma - Logistics And Supply Chain Management
Fanshawe College of Applied Arts And Technology
High School - High School
Shri Swaminarayan Mission
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