Neel Patel

Dynamic professional with recent Salesforce Administrator certification and a background in operations management, team leadership, and process optimization. Equipped with a strong foundation in skills applicable to the Salesforce ecosystem, including proactive learning, problem-solving, and attention to detail. Eager to leverage transferable skills and collaborative mindset to excel in Salesforce administration, contributing to organizational success as an effective communicator and team player.

Salesforce Platform Proficiency: Demonstrated capability in configuring, maintaining, and supporting Salesforce CRM on a day-to-day basis, encompassing Sales Cloud, Service Cloud, Communities, Knowledge, and integrations with various platforms.
User Administration: Competence in managing user accounts, licenses, and resolving authentication-related issues to ensure seamless user access within Salesforce.
User Assistance: Providing primary support for user inquiries and issues concerning the Salesforce CRM platform, offering guidance on its functionalities, and crafting training materials.
Customization and Configuration Proficiency: Understanding how to customize and configure Salesforce to align with business needs, involving the creation of custom objects, fields, formula fields, process builder, flows, page layouts, and custom settings. . I have hands-on experience in utilizing Salesforce Inspector, VFS, Creating and testing APEX code and Bitbucket.
Data Quality Management: Knowledge of maintaining data integrity within Salesforce by identifying and rectifying inaccuracies or duplications, while also ensuring optimal utilization through user adoption dashboards.
Salesforce Updates Management: Staying updated with the latest Salesforce releases and features, and executing timely updates and implementations in accordance with organizational requirements.
Analytical and Problem-solving Skills: Possessing strong analytical abilities and adeptness in resolving complex issues with meticulous attention to detail.
Communication and Collaboration: Effective communication skills for collaborating with internal stakeholders, business analysts, developers, technical architects, and external partners in the coordination of Salesforce initiatives.