Neel Nadoda

As an entry-level IT analyst, I've developed strong skills across various technologies and support scenarios. Effective communication has helped me understand user issues and provide clear solutions. I have experience with Office 365, managing user accounts, troubleshooting email problems, and integrating Office apps. I’ve handled both hardware and software issues, including desktops, laptops, and peripherals, and used Cisco Meraki tools for network management. I support clinical software for healthcare professionals, manage mobile devices, and excel in network troubleshooting. I also set up and maintain printers and other peripherals. My diverse skills ensure comprehensive IT support and a stable IT environment.

• During my time at University of Saskatchewan , I pursued a degree in Computer Engineering, where I developed a learning foundation in IT systems, data analysis, and problem-solving techniques. My coursework included hands-on projects in system design, network management, and software development, equipping me with practical skills in troubleshooting, database management, and technical support. I collaborated with peers on group assignments, which honed my teamwork and communication skills, and completed a capstone project that involved analyzing and optimizing IT infrastructure for a simulated enterprise environment. This experience has prepared me to tackle challenges in IT analysis with a blend of theoretical knowledge and practical application.