NEEL DANKHARA

· Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.

· Monitoring customer interactions at service desks, checkout lanes, and throughout the store to ensure quality service and adherence to company policies.

· Collaborated with team members to achieve sales goals and drive revenue growth for the department.

· Supported inventory management efforts by accurately tracking merchandise and restocking shelves as needed.

· Handling escalated customer complaints and resolving issues in a timely and satisfactory manner.

· In charge of coordinating upcoming truck deliveries organizing backroom preparations, and efficiently managing manpower to ensure timely unloading and smooth operations.

· Enhanced customer satisfaction by providing efficient and accurate cash transactions.

· Streamlined checkout process for increased efficiency and reduced waiting times.

· Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

· Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

· Handled multiple payment methods securely, minimizing discrepancies and potential losses.

· Resolved customer complaints professionally, leading to improved customer relations and loyalty.