Nee Morgan
Lake Forest
Summary
A seasoned professional with extensive experience in fast-paced, high volume, service settings. Systematic and organized, customer service excellence, trainer, supporting team success, and overall team and process management.
Overview
25
25
years of professional experience
Work History
Restaurant Food Server
Yama Sushi On The Lake Mission Viejo Ca
07.2010 - Current
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Greeted and seated customers promptly, courteously, and professionally.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Managed multiple tasks simultaneously while providing excellent customer service
- Monitored inventory levels of all products used in restaurant operations
- Maintained positive relationships with co-workers and customers alike through friendly communication. Created a loyal following of customers
- Trained new hires and monitor their performance and assist as necessary.
Restaurant Server
Fish Market Restaurant
11.2002 - 07.2005
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Maintained positive relationships with customers and co-workers alike through friendly communication
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Processed payments from customers using cash registers or POS systems.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Delivered beverages, appetizers, entrees, and desserts ti guests in an efficient manner.
Restaurant Server
Long River Restaurant
05.2002 - 07.2005
- Greeted and seated customers promptly, courteously, and professionally.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Restaurant Server
Penang Restaurant
09.2000 - 01.2002
- Greeted new customers, discussed specials, and took drink orders.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Cultivated warm relationships with regular customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Business And Accounting
College in Malaysia
Malaysia Skills
- Communication
- Leadership
- Problem Solving
- Teamwork
- Adaptability
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Timeline
Restaurant Food Server
Yama Sushi On The Lake Mission Viejo Ca
07.2010 - Current
Restaurant Server
Fish Market Restaurant
11.2002 - 07.2005
Restaurant Server
Long River Restaurant
05.2002 - 07.2005
Restaurant Server
Penang Restaurant
09.2000 - 01.2002
Business And Accounting
College in Malaysia
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