Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Neda Mousavi

Toronto,State

Summary

Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Develops strong customer relationships by providing excellent service.

Strong interpersonal skills and exceptional service throughout sales process.

Skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 10 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.

Overview

18
18
years of professional experience

Work History

Loan Officer in Corporate Banking

Day Bank
03.2011 - 03.2022
  • Developed strong relationships with customers through high levels of customer service.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Maintained strict confidentiality of bank records and client information.
  • Collaborated with other departments to promptly process loan applications.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Monitored performance of existing loan portfolios to identify and address any issues.
  • Examined customer loan applications for loan approvals and denials.

Director of Public Relations

Mellat Leasing
02.2010 - 02.2011
  • Maintained proactive media relations program by distributing news releases for placement.
  • Monitored and evaluated industry media coverage by managing social media platforms and contributing engaging articles to some industry publications.
  • Executed social media plans to create cohesive online presence.
  • Prepared weekly marketing statistics and flow charts to track daily actions using [Software].
  • Communicated with media weekly to build relationships and optimize press coverage.
  • Developed brand media relations strategies that bolstered community awareness and knowledge.
  • Supported [Type] and integrated partnerships using strategic initiatives.
  • Reported on press coverage recaps to determine areas for improvement.

Coordinator, Public Relations and Marketing

Mellat Leasing
03.2006 - 01.2010
  • Entered data, generated reports, and produced tracking documents.
  • Coached employees through day-to-day work and complex problems.
  • Gathered and organized materials to support operations.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.

Project Execution in Bank

Thran University
02.2004 - 02.2006
  • schedule by end-users to changes and identify permanent solutions.
  • Performed internal system acceptance to tested enhancements and meet business requirements.
  • Project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Offered input for complex documents to support client-ready final versions.
  • Developed diagrams to describe and lay out logical operational steps.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

Master of Science - Business Administration-Marketing

Islamic Azad University
Tehran,Iran
09.2012

Master of Science - Business Administration

University of Tehran
Tehran, Iran
04.2007

Skills

  • Remote Video Conferencing
  • Performance Assessment and Improvement
  • Bank Product Marketing
  • Change Orders
  • Active Listening and Learning

Languages

English
Limited Working
Persian
Native or Bilingual
Turkish
Limited Working

Timeline

Loan Officer in Corporate Banking

Day Bank
03.2011 - 03.2022

Director of Public Relations

Mellat Leasing
02.2010 - 02.2011

Coordinator, Public Relations and Marketing

Mellat Leasing
03.2006 - 01.2010

Project Execution in Bank

Thran University
02.2004 - 02.2006

Master of Science - Business Administration-Marketing

Islamic Azad University

Master of Science - Business Administration

University of Tehran
Neda Mousavi