Dynamic banking professional with a proven track record at Chase Bank, excelling in client relationship management and tailored financial solutions. Leveraging strong presentation skills and expertise in Microsoft Office Suite, I have consistently driven customer loyalty and increased First Time Investment referrals and client acquisition, achieving significant business growth and enhancing service delivery.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Private Client Banker
Chase Bank
01.2024 - Current
Facilitated client relationships to understand financial needs and goals.
Assisted clients with account openings and transaction inquiries.
Analyzed client accounts to offer tailored banking solutions.
Referred to JPMorgan investment banking, Chase Business Banking and Home Lending.
Relationship Banker
Chase Bank
01.2023 - 01.2024
Assisted clients with account inquiries and transaction processing.
Recommended banking products to enhance customer financial goals.
Educated clients on digital banking tools and services.
Collaborated with team members to improve customer service delivery.
Business Developer
Sobini Films
01.2019 - 01.2024
Developed strategic partnerships with industry stakeholders to enhance film project opportunities.
Conducted market research to identify emerging trends and potential clients in film production.
Assisted in crafting compelling pitches for new film projects to secure funding and support.
Advertising Sales Executive
The Malibu Times
Malibu
01.2020 - 01.2021
Marketing and campaign management
Advertising Executive-sold advertising space for the Malibu Times print and digital publications.
Business Developer & Results Consultant
Cohen Brown Management Group
Los Angeles
01.2009 - 01.2019
Assistant to Edward G. Brown & Co-Editor to The Time Bandit Solution, an Axiom Award-winning book.
Management Consultant in Behavior Training-worked on projects designed to maximize efficiency, capability, and motivation of employees in major industries.
Developed the first ideas and scenario scripts that created the uniquely patented e-performance solution called ProPractice.com.
Created multiple scripts for the online e-performance solution.
Progressed to Business Development and secured international deals within the financial and insurance industries in the EMEA region.
Brought in over 10 million USD in new business.
Launched training and provided service to clients, helping organizations increase cross-sales ratios from 1.3 to over 4 on average.
Increased financial results of an IT company by 15%, after 2 weeks after implementing Structured Time and Workflow Management Solution.
Some additional examples of rollouts focused on Professional Sports Coaching for Business, Breakthrough Service Performance, Leadership, Motivation, and the E-Performance Solution.
Provided stand-up training and presentations to organizations and clients in Europe, Middle East, Africa, and USA, building Centers of Influence (COI).
Developed Business in England, the Middle East, Poland, and the US.
Co-led The Business Network events in England enhancing COI network.
Provided exceptional customer service according to clients’ testimony to management.
Built rapport and increased customer loyalty.
Responsible for account opening, budgeting, loans, credit cards.
Premier Banking Team Assistant
Barclays Bank
01.2006 - 01.2008
Earned recognition for being the highest Premier Banking & Private Banking referrer & salesperson as a new-to-bank employee.
Research Analyst
Cohen Brown Management Group
Los Angeles
01.2002 - 01.2008
Provided summaries for executive teams by reviewing all the current news on prospective clients, clients, Business Model Productivity, Information Technology changes & creating summaries.
Advertising Sales & Marketing Executive
SoCal Life Magazine
Conducted market research to identify customer preferences and trends.
Collaborated with editorial team to create compelling content for magazine issues.
Developed marketing campaigns to enhance brand visibility and engagement.
Built relationships with local businesses for cross-promotional opportunities.
Analyzed campaign performance data to refine future marketing initiatives.
Education
Bachelor of Arts - Dramatic Arts, Directing
University of California
Santa Barbara, California
01.2002
High school or equivalent -
Malibu High School
Malibu, CA
01.1998
High school or equivalent -
Beverly Hills High School
Beverly Hills, California
01.1996
Skills
Microsoft Office Suite
Email marketing
Customer relationship management
Theatre arts and acting
Presentation skills
Workshop facilitation
Certification
SIE
Series 6
Series 63
Life Insurance
Additional Skills Hobbies
Skilled at MS Office Suite, Constant Contact, Salesforce
Fluent in English & Farsi languages, basic French & Spanish
Theatre Arts Acting, improvisation & directing.
Skilled at giving presentations, workshops & seminars.
Children’s Book Author: The Adventures of Benny & Beatrice, Book 1 Friendship
Children Today Charitable Trust Fundraiser & Challenge Winner in Cuba
Work Related Activities
Author of Various Customer Service, Sales & Management Blogs
Coaching the Business Player: What’s Your Approach?
Stay En Route, Take the Detour or Go Home: It’s Your Choice
Emotional Intelligence Gives Strength to Leadership