Neberd Jehanger
Coquitlam,BC
Summary
Proven track record in enhancing delivery efficiency and fostering client relationships, notably with Zip Courier. Skilled in route planning and customer service, I excel in prioritizing tasks and optimizing time management. Achieved significant improvements in operational safety and efficiency, demonstrating strong problem-solving abilities and attention to detail.
Overview
14
14
years of professional experience
Work History
Courier Contractor
Zip Courier
Greater Vancouver Area
08.2024 - Current
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
Mobile Barber
Kurdesy Kuts
Vancouver, BC
05.2014 - 07.2023
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Delivered packages to customer doorsteps and business offices.
HSE Officer
Hunt Oil
Iraq
01.2013 - 12.2014
- Investigated workplace incidents thoroughly to identify root causes and recommend corrective actions for prevention of future occurrences.
- Improved workplace safety by conducting regular site inspections and identifying potential hazards.
- Ensured compliance with all relevant health, safety, and environmental regulations through diligent monitoring and reporting processes.
- Communicated safety and environmental training material to employees and coached individuals on safety regulations and compliance.
Boiler Maker
Bookmakers Local 359
Langley
10.2010 - 10.2012
- Measured old structural parts or assemblies to determine dimensional requirements of replacements parts.
- Maintained compliance with all safety procedures from both client and employer.
- Tightened or replaced bolts and gaskets to repair leaks.
- Inspected equipment and structures to determine scope of work (SOW).
Education
Boiler Maker - Trades Discovery
BCIT
Burnaby, BC01.2010
Skills
- Package handling
- Punctuality
- Deadline-oriented
- Route Planning
- GPS Navigation
- Vehicle Maintenance
- Lifting Techniques
- Working Independently
- Customer Service
- Problem-Solving
- Time Management
- Excellent driving skills
- Attention to Detail
Languages
English
Native or Bilingual
Timeline
Courier Contractor
Zip Courier
08.2024 - Current
Mobile Barber
Kurdesy Kuts
05.2014 - 07.2023
HSE Officer
Hunt Oil
01.2013 - 12.2014
Boiler Maker
Bookmakers Local 359
10.2010 - 10.2012
Boiler Maker - Trades Discovery
BCIT