SERAH MONDA
Summary
Driven professional with experience at VISIONPOINT SACCO SOCIETY LTD, adapt in maintaining records and ensuring data accuracy, which significantly reduced errors. Skilled in customer relations, demonstrated through effective communication and problem-solving. Excelled in organizing and prioritizing tasks to enhance department efficiency without compromising tasks.Dependable and efficient warehouse laborer with strong attention to detail.
Overview
9
9
years of professional experience
Work History
Clerical Assistant and Tellering
VISIONPOINT SACCO SOCIETY LTD
02.2020 - 12.2023
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Interacted with customers by phone, email, or in-person to provide information.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
WAREHOUSE HELPER
OURU SUPERSTORES
04.2015 - 01.2019
- Process,package and ship orders.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Organize stock and maintain inventory.
- Inspect products to check defects and damages.
- Examining ongoing and outgoing shipment.
- organize warehouse space.
- Receive,unload and place incoming inventory items appropriately.
- Process,package and ship order
- Check,verify and fill customer invoices.
Education
Bachelor of Science - BANKING AND FINANCE
KISII UNIVERSITY
KENYA12.2013
High School Diploma -
NYABURURU GIRLS HIGH SCHOOL
KENYA2009
Skills
- Maintaining records
- Scanning Documents
- File Organization and high attention o detail
- Customer service and customer relations
- Maintains safe and clean workplace
Timeline
Clerical Assistant and Tellering
VISIONPOINT SACCO SOCIETY LTD
02.2020 - 12.2023
WAREHOUSE HELPER
OURU SUPERSTORES
04.2015 - 01.2019
Bachelor of Science - BANKING AND FINANCE
KISII UNIVERSITY
High School Diploma -
NYABURURU GIRLS HIGH SCHOOL
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