Neala Roach

Manager

Industries for the Blind Milwaukee

11.1999 - Current

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Improved safety procedures to create safe working conditions for workers.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Set aggressive targets for employees to drive company success and strengthen motivation.