Neal Johnston
Upland
Summary
Dynamic customer service professional with a proven track record at Costco, excelling in client service excellence and data analysis. Recognized for developing a loyal customer base and resolving inquiries efficiently. Adept at project management and delivering outstanding customer service, ensuring a positive experience for all patrons.
Diligent ,with solid background in customer service and cash handling. Consistently recognized for efficiently managing transactions and maintaining organized work environment. Demonstrated skill in problem-solving and providing excellent customer service.
Overview
24
24
years of professional experience
Work History
Customer Service
Ontario Convention Center
09.2015 - 03.2025
- Provided exceptional customer service, addressing patron inquiries and resolving issues promptly.
- Banquets
- Bartender
- Borista
- Cafe Cashier
Customer Service
Albertsons
09.2022 - 08.2023
- Increased revenue through effective customer service and inventory management.
- Provided exceptional customer service, addressing client concerns efficiently and professionally.
- Provided exceptional customer service by addressing inquiries quickly and professionally
Customer Service
Costco
03.2001 - 08.2007
- Provided exceptional customer service by addressing inquiries quickly and professionally.
- Developed loyal customer base by providing excellent customer service.
- Accurately handled cash register transactions while providing excellent customer service.
- Developed strong relationships with clients through exceptional customer service skills.
- Provided excellent customer service, resolving client concerns efficiently and effectively.
Education
No Degree - Cosmetology
Citrus College
Glendora, CA05-1995
High School Diploma -
Pomona High
Pomona, CA06-1986
Skills
- Data analysis
- Project management
- Customer service
- Software development
- Service awareness
- Credit card services
- Customer service focus
- Pharmacy customer service
- Outstanding customer service
- Fast food customer service
- Customer service training
- Excellent customer service skills
- Client service excellence
- Oversee services
- Dining customer service
Timeline
Customer Service
Albertsons
09.2022 - 08.2023
Customer Service
Ontario Convention Center
09.2015 - 03.2025
Customer Service
Costco
03.2001 - 08.2007
No Degree - Cosmetology
Citrus College
High School Diploma -
Pomona High