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Work History

Parkland Fuel

Calgary, AB

01.2022 - 05.2023

Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Exhibited excellent people skills during interaction with employees and customers.
Controlled store inventory and reviewed cash handling and operations reports.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Keele Warehousing & Logistics

Brampton, ON

01.2021 - 01.2022

Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Encouraged and promoted ideas aligned to business needs and benefits.
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Motivated and trained employees to maximize team productivity.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Managed purchasing, sales, marketing and customer account operations efficiently.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Loblaw Companies

06.2018 - 11.2020

Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Produced monthly reports using advanced Excel spreadsheet functions.
Analyzed transactions to build logical business intelligence model for real-time reporting needs.
Documented effective and replicable methods for extracting data and organizing data sources.
Completed routine store inventories.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.