Summary
Overview
Work History
Education
Skills
Websites
LANGUAGES
Timeline
LINK
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NDEYE MANE FALL

Summary

With solid teamwork experience and the ability to share ideas effectively, I am a motivated and determined professional, quick to learn and eager to take on challenges. I am committed to delivering high-quality results and taking responsibility for my tasks.

Overview

12
12
years of professional experience

Work History

IT Technician (Business Intelligence Division)

CIUSS of Mauricie
11.2022 - 04.2023
  • Created reports using Power BI
  • Translated Cognos reports into Power BI
  • Optimized reports for better presentation
  • Implemented solutions to improve reporting
  • Provided technical support for reports
  • Leveraged Microsoft technologies to build BI solutions
  • Analyzed and interpreted data to develop reports and dashboards
  • Worked with interdisciplinary teams to develop business solutions
  • Implemented BI solutions to enhance decision-making
  • Optimized business processes to improve performance
  • Tested and deployed BI solutions to generate tangible results

Business Intelligence Analyst

Desjardins Movement
01.2021 - 08.2021
  • Build business intelligence solutions
  • Analyze and interpret data to develop reports and dashboards
  • Work with interdisciplinary teams to develop business solutions
  • Implement business intelligence solutions to enhance decision-making
  • Optimize business processes to improve performance
  • Test and deploy business intelligence solutions to generate tangible results

Quality Assurance Analyst

Bombardier Aerospace
01.2017 - 04.2017
  • Controlled and verified aircraft compliance according to established procedures before client delivery
  • Researched and validated part numbers and serial numbers of major components using Excel and SAP
  • Collaborated with various IT departments to support aerospace manufacturing operations
  • Analyzed data and processes to improve product quality
  • Identified and resolved quality-related issues
  • Ensured compliance with procedures and quality standards
  • Tested and documented products to ensure compliance


Technical Support Technician

Mazagan Telecom
01.2014 - 03.2014
  • Resolved technical issues to ensure optimal customer satisfaction
  • Provided remote technical assistance to clients
  • Managed support tickets and requests

PARENTAL LEAVE

07.2023 - Current

Education

Certification Data Manager -

Dakar Institute of Technology
Dakar
02-2025

Bachelor’s Degree in IT Engineering -

ÉTS
Montreal, QC
04-2022

College Diploma in Electronics Technology -

Teccart Institute
Montreal, QC
01.2015

Skills

  • Business Intelligence: Power BI, Tableau, Microsoft SQL Server, SSIS
  • Data Analysis & Modeling: Data Visualization, Business Process Modeling, Data Flows
  • Programming & Tools: Java, SQL, Postman, API Integration, Eclipse, Visual Studio
  • Office & Collaboration: Microsoft Office, LucidChart, Trello
  • Networks & Systems: Packet Tracer, Technical Support, Networks
  • Networks & Systems: Packet Tracer, Technical Support, Networks

Websites

LANGUAGES

French
English

Timeline

PARENTAL LEAVE

07.2023 - Current

IT Technician (Business Intelligence Division)

CIUSS of Mauricie
11.2022 - 04.2023

Business Intelligence Analyst

Desjardins Movement
01.2021 - 08.2021

Quality Assurance Analyst

Bombardier Aerospace
01.2017 - 04.2017

Technical Support Technician

Mazagan Telecom
01.2014 - 03.2014

Certification Data Manager -

Dakar Institute of Technology

Bachelor’s Degree in IT Engineering -

ÉTS

College Diploma in Electronics Technology -

Teccart Institute

LINK

Linkedin http://linkedin.com/in/ndeye-mané-fall

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NDEYE MANE FALL