Ndabezinhle Regal Sibanda

• Enhanced customer satisfaction by ensuring timely and accurate delivery of packages.
• Handled fragile items with care to minimize damages during transit and uphold the company''s reputation for reliable service.
• Conducted thorough vehicle inspections before each shift, identifying potential maintenance issues to prevent breakdowns or accidents on the road.
• Participated in regular team meetings to share ideas and suggestions on improving overall service quality.

• Video and Audio capturing for their events
• Provided exceptional administrative support to foundation staff, ensuring smooth daily operations and efficient use of resources.
• IT support personnel

Manage computer systems, hardware, network security, and infrastructure
services in line with company growth needs.
Work with senior management to scope and build new features and
applications that enabled seamless operation and productivity year-on-year.
Set up and maintain network-attached storage, allowing for 100% data
redundancy and 0% loss of organizational data from institutionally assigned
devices, with automated synchronization.
•Collaborate with departmental directors leading the budgeting process for
organization-wide integrated IT-related initiatives.
Managed work tickets, prioritizing urgent needs, and communicating plans
with all customers within 24 hours; documented all ticket resolutions and
drafted troubleshooting guides for the tech team with images, descriptions,
and strategies.
• Analyzed diagnostic data to understand causes and correlations regarding
software and network malfunctions and presented findings to the support
team and internal staff.
• Oversaw technical infrastructure with a concentration on network security,
performing tests, drafting reports, and collaborating with vendors as needed
for installations and upgrades.
• Assisted in inventory and replaced outdated and inoperative hardware and
equipment for 40+ employees.

Film and edit company events