Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Jeslin Shaji Chacko

Summary

Compassionate, person-centered support professional with hands-on experience in person-directed care, inclusive communication, and behavioral support. Proven ability to foster dignity, autonomy, and belonging for individuals with developmental and sensory disabilities. Brings a calm, regulated presence, cultural sensitivity, and deep commitment to promoting quality of life through trauma-informed, person-directed care. Experienced in building positive, supportive environments across community health, youth development, and nonprofit settings. Known for flexibility, reliability, and collaborative spirit, with strong skills in adaptive communication, personalized care, and emotional regulation.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Kitchen Manager

Shenhai Restaurant
09.2021 - 03.2022
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labelling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.

Youth Development Volunteer

Mar Gregarious Youth Association
06.2014 - 12.2018
  • Provided one-on-one support to 15+ youth, guiding them in overcoming personal challenges and developing life skills.
  • Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
  • Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
  • Assisted with educational needs via tutoring, supporting academic progress for 10+ youth annually.
  • Increased participant engagement through the creation of a welcoming and inclusive environment for all youth members.
  • Proactively addressed potential conflicts or issues within the group by facilitating open conversations and offering constructive solutions.

Community Health Volunteer

Indian Association for Cancer Research
03.2017 - 06.2017
  • Contributed to fundraising and outreach for health initiatives, engaging 100+ community members in awareness campaigns.
  • Provided emotional support in care-based services, addressing individual needs with compassion.
  • Promoted inclusion and accessibility through community engagement events.

Insights Coordinator

Us Communications Inc.
04.2023 - Current
  • Supported community health, equity, and justice campaigns, including initiatives addressing mental health, sexual violence prevention, and inclusive care.
  • Demonstrated precision, reliability, and regulatory awareness while working in time-sensitive environments.
  • Adjusted communication methods (verbal, written, and visual) to suit different audiences and accessibility needs.
  • Built strong client and team relationships through calm, culturally aware, and clear collaboration.

Account Manager & Coordinator

Mohawk Agency (Division of Mohawk College)
09.2022 - 03.2023
  • Led collaborative planning and service delivery for diverse stakeholders.
  • Fostered trust and communication in multidisciplinary team settings.
  • Streamlined scheduling, resource allocation, and progress tracking to enhance service efficiency.

Education

Advanced Diploma - Advertising & Marketing Communications Management

Mohawk College
Hamilton, ON
06-2023

Skills

  • Person-Centered Planning & Support
  • Behavioral Support & Crisis Intervention
  • Life Skills Coaching & Goal Setting
  • Adaptive & Multimodal Communication (ASL/SEE/LSQ – pursuing)
  • Personal Care Assistance & Activities of Daily Living
  • Emotional & Behavioral Regulation Support
  • Documentation & Reporting (Case Notes, Progress Tracking)
  • Trauma-Informed Care Principles
  • Cross-Cultural Sensitivity & Empathetic Engagement
  • Team Collaboration & Interdisciplinary Support
  • Advocacy & Community Integration
  • Safe Food Handling & Meal Preparation
  • Time management
  • First aid and safety
  • Transportation assistance

Certification

  • First Aid & CPR – Expected June 2025
  • Ontario Food Handler Certification
  • WHIMS
  • Smart Serve Certification
  • Non-Violent Crisis Intervention (NVCI) – Willing to obtain

Additional Information

  • Valid G Driver’s License and access to a reliable vehicle.
  • Ready to obtain Vulnerable Sector Check upon request.

Languages

English
Native or Bilingual
French
Limited Working
Malayalam
Native or Bilingual
Hindi
Professional Working
Telugu
Professional Working

Timeline

Insights Coordinator

Us Communications Inc.
04.2023 - Current

Account Manager & Coordinator

Mohawk Agency (Division of Mohawk College)
09.2022 - 03.2023

Kitchen Manager

Shenhai Restaurant
09.2021 - 03.2022

Community Health Volunteer

Indian Association for Cancer Research
03.2017 - 06.2017

Youth Development Volunteer

Mar Gregarious Youth Association
06.2014 - 12.2018

Advanced Diploma - Advertising & Marketing Communications Management

Mohawk College

Similar Profiles

CREATE PROFILE
Jeslin Shaji Chacko