Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
15
15
years of professional experience
Work History
Career Development Intern
Workforce Planning Board of Waterloo Wellington Dufferin
02.2024 - 04.2024
Offering personalized career counseling and resources to guide clients in skill assessment, goal setting, and advancing their careers
Empowering customers with efficient job search techniques, including networking, interview skills, and resume writing
Contributing to workforce planning efforts by researching labor market trends, gathering employment data, and identifying community skill gaps
Acting as face of organization, fostering partnerships with local stakeholders, and promoting services at community events and job fairs
Participating in training and professional development opportunities to stay updated on best practices in career development and workforce planning.
Participated in the development of training materials that improved overall intern comprehension of complex topics.
Administrative Assistant- Supply List
Waterloo Catholic District School Board
01.2023 - Current
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
HR Associate/ Recruitment Specialist
UAE Exchange LLC- GHQ
01.2017 - 01.2022
Enhanced internal communication, resulting in a 20% increase in candidate engagement
Implemented streamlined recruitment processes, reducing time-to-hire by 15%
Coordinated recruitment campaigns, leading to a 25% boost in applicant volume
Supported workforce planning efforts, resulting in a 10% improvement in team productivity
Cultivated long-term relationships with stakeholders, resulting in a 30% increase in client satisfaction.
Human Resource Service Delivery New Associate
Accenture Services Pvt Ltd.
01.2012 - 01.2015
Assisted in the development of HR services and policies, contributing to a 15% increase in employee morale
Managed HR systems, resulting in a 20% reduction in administrative errors
Provided support for employees across multiple countries, ensuring a 98% accuracy rate in documentation
Ensured compliance with HR regulations, resulting in zero regulatory violations during audits.
Human Resource Executive and Administrator
Cenik Tense Infodev Private Ltd.
01.2009 - 01.2012
Processed HR documentation with 100% accuracy, managing a database of over 500 employee records
Facilitated recruitment activities, resulting in a 25% improvement in candidate screening efficiency
Served as the primary point of contact for HR inquiries, achieving a 95% resolution rate within 24 hours.
Education
Career Development Professional -
Conestoga College
Kitchener, ON
01.2024
MBA - Human Resources Management
University of Calicut
01.2012
Bachelor of Commerce - Bachelor of Commerce
University of Calicut
01.2007
Skills
Problem-solving
Adaptability
Work Ethic
Recruitment
HR Development
Recruitment Tracking
Professional writing
Cross-cultural understanding
Career Counseling
Resume building
Disability Services
Learning Strategies
Stress Management
Community involvement
Database Management
Awards
Best Corporate Leader Award, Inter College Management Meet, MACFAST, Thiruvalla, 2007
Languages
English
Full Professional
Hindi
Professional Working
Malayalam
Elementary
Tamil
Full Professional
Telugu
Limited Working
Timeline
Career Development Intern
Workforce Planning Board of Waterloo Wellington Dufferin
02.2024 - 04.2024
Administrative Assistant- Supply List
Waterloo Catholic District School Board
01.2023 - Current
HR Associate/ Recruitment Specialist
UAE Exchange LLC- GHQ
01.2017 - 01.2022
Human Resource Service Delivery New Associate
Accenture Services Pvt Ltd.
01.2012 - 01.2015
Human Resource Executive and Administrator
Cenik Tense Infodev Private Ltd.
01.2009 - 01.2012
Career Development Professional -
Conestoga College
MBA - Human Resources Management
University of Calicut
Bachelor of Commerce - Bachelor of Commerce
University of Calicut
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