Nazreen Kaur
Etobicoke
Summary
Personable and dedicated, with passion for helping others and ensuring customer satisfaction. Possesses solid understanding of communication techniques and problem-solving skills, delivering effective solutions and positive interactions. Committed to making meaningful impact by fostering positive customer experiences and contributing to team success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Associate
Canada Wonderland –Lazy Bear Lodge
08.2024 - 01.2025
- Provide information about products and services, and answer customer inquires
- Address customer complaints and issues, and find solution to fix them
- Use strong communication skills to interact with customers verbally and in writing
- Collaborate with other departments and team members to provide customer support
Warehouse Associate
CTS International
04.2024 - 07.2024
- Picking and filling orders from stock
- Maintaining inventory records and keeping track of records
- Packaging products according to company standards
- Following health and safety guidelines and company specific warehouse procedures
Education
Postgraduate - Personal Support Worker
Fleming College
Toronto, Ontario12.2024
Postgraduate - International Business Management
Fleming College
Toronto, Ontario05.2024
Degree: Bachelor of Arts - undefined
JCDAV College
Dasuya, Punjab05.2024
Skills
- Reliable and professional, decisive, stress-resistant, comfortable speaking with clients at all levels
- Strong attention to detail with good organizational skills and ability to complete accurate data entry
- Highly transferable sales and service skills
- Excellent computer navigation skills and PC Knowledge
- Very good IT user skills and comfortable using business tools
Certification
- Vulnerable Sector Check
- First Aid and CPR/AED
- Mask Fit
- Traffic Control Person and Flagging License
- Gentle Persuasive Approaches in Dementia Care(GPA)
INTERNSHIP
- Rekai Center - PSW Long Term Care, Wellesley, Ontario
- Sherbourne Health Center - Community Service, Sherbourne, Ontario
- Rekai Center - Consolidation Service, Wellesley, Ontario
Responsibilities:
- Provide personal care and assistance with activities of daily living (bathing, toileting, skincare, light meal preparation, feeding etc) in personal residences or facilities.
- Continually assesses, anticipates, identifies, and responds to new and changing needs of patients and communicates available Total Care resources to patients when appropriate.
- Perform light homemaking and other related duties in the clients’ unit.
- Engage in conversation, providing emotional support, and accompany clients on outings.
Languages
English
Full Professional
Timeline
Customer Service Associate
Canada Wonderland –Lazy Bear Lodge
08.2024 - 01.2025
Warehouse Associate
CTS International
04.2024 - 07.2024
Postgraduate - International Business Management
Fleming College
Degree: Bachelor of Arts - undefined
JCDAV College
- Vulnerable Sector Check
- First Aid and CPR/AED
- Mask Fit
- Traffic Control Person and Flagging License
- Gentle Persuasive Approaches in Dementia Care(GPA)
Postgraduate - Personal Support Worker
Fleming College
Similar Profiles
Eve Marie WiebeEve Marie Wiebe
Barista and Dining Room Server at Lazy Bear LodgeBarista and Dining Room Server at Lazy Bear Lodge
Taylor ZollerTaylor Zoller
Chef De Cuisine at Lazy Bear RestaurantChef De Cuisine at Lazy Bear Restaurant
Timothy ZollerTimothy Zoller
Chef De Cuisine at Lazy BearChef De Cuisine at Lazy Bear