Nazreen Kaur
Etobicoke,ON
Summary
Seasoned Customer Associate with almost a years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
1
1
year of professional experience
Work History
Costumer Service Associate
Big Bazaar
07.2022 - 06.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
- Responded to customer calls and emails to answer questions about products and services.
Education
High School Diploma -
Fleming College
Toronto2025
Bachelor of Arts - Arts
Panjab University
Chandigarh06.2022
Skills
- Problem Resolution
- Process Transactions
- Merchandise Orders and Exchanges
- Product Knowledge
- Customer Relationship Management
- Understanding Customer Needs
- Telephone Reception
Languages
English
Professional Working
Timeline
Costumer Service Associate
Big Bazaar
07.2022 - 06.2023
High School Diploma -
Fleming College
Bachelor of Arts - Arts
Panjab University
Similar Profiles
Arnav BawdekarArnav Bawdekar
Warehouse assistant at Big BazaarWarehouse assistant at Big Bazaar
Ashiti BhattAshiti Bhatt
Crew Team Member at Big BazaarCrew Team Member at Big Bazaar
Saikat Dutta TanuSaikat Dutta Tanu
Customer Service Cashier at Big BazaarCustomer Service Cashier at Big Bazaar
Gurjot Singh ChawlaGurjot Singh Chawla
Grocery Store Worker at Big BazaarGrocery Store Worker at Big Bazaar
Henry AggreyHenry Aggrey
Postal Clerk at Canada PostPostal Clerk at Canada Post