NAZNEEN SURAIYA
customer service representative
North Bay,Ontario
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Customer service and sales
Future Tech
North Bay, ON
05.2023 - Current
Shift Supervisor
Spykes Gas Bar
North Bay, ON
2023.04 - Current
Sales Associate
TELUS Store
North Bay, ON
2023 - 2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
International Student Ambassador
Canadore College
North Bay, ON
2022.09 - 2023.01
- Worked well in a team setting, providing support and guidance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Project Assistant
Maplewood Immigration Services
Dhaka, Bangladesh
01.2020 - 06.2021
- Completed multiple tasks simultaneously to optimize project completion.
- Performed work according to project schedules and established quality standards.
- Worked with senior leadership to complete complex projects on time and under-budget.
- Managed quality and client deadlines by working closely with staff to maintain adherence with project requirements.
- Handled administrative duties, filing and errands.
Planning and Coordination, Supervisor
Confidence tours and travels
Dhaka, Bangladesh
09.2017 - 10.2019
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Worked with management team to implement proper division of responsibilities.
- Maintained compliance with company policies, objectives and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Post Graduation - Supply Chain Management - Logistics
Canadore College of Applied Arts And Technology
North Bay, ON04.2022
Post Graduation - Project Management IT
Canadore College
North Bay 2022.09 - 2023.04
Skills
- Multitasking and Prioritization
- Work Order Following
- Physical Strength and Stamina
- Team Collaboration
- Storage Area and Container Cleaning
- Inventory Tracking
- Adaptable to Changing Needs
- Equipment Parts Replacement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Customer service and sales
Future Tech
05.2023 - Current
Shift Supervisor
Spykes Gas Bar
2023.04 - Current
Sales Associate
TELUS Store
2023 - 2024
Post Graduation - Project Management IT
Canadore College
2022.09 - 2023.04
International Student Ambassador
Canadore College
2022.09 - 2023.01
Project Assistant
Maplewood Immigration Services
01.2020 - 06.2021
Planning and Coordination, Supervisor
Confidence tours and travels
09.2017 - 10.2019
Post Graduation - Supply Chain Management - Logistics
Canadore College of Applied Arts And Technology
Similar Profiles
Bhargav NemaniBhargav Nemani
Co-President at FUTURE TechCo-President at FUTURE Tech
Ravinder SinghRavinder Singh
Installers and Repairers Foreman at Future TechInstallers and Repairers Foreman at Future Tech
Nicole Viljoen JohnsonNicole Viljoen Johnson
Executive Assistant at Future Tech Enterprise Inc.Executive Assistant at Future Tech Enterprise Inc.