Summary
Overview
Work History
Education
Skills
Languages
Books reading
References
Timeline
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Nazish Faisal

Moose Jaw,SK

Summary

I am very patients and calm and i think that would be a perfect match to work with people in any situation.

Overview

10
10
years of professional experience

Work History

Cash Custodian

Royal Bank Of Canada, RBC
03.2021 - Current
  • Collaborated with team members to streamline cash handling processes, increasing overall efficiency and reducing errors.
  • Exhibited strong attention to detail when verifying currency authenticity, minimizing instances of counterfeit money being accepted into the organization''s holdings.
  • Provided support during internal audits by supplying organized documentation and assisting auditors as needed, contributing to successful audit outcomes.
  • Assisted customers with various transactions, providing exceptional service while adhering to strict security protocols.

Bank Teller

Royal Bank Of Canada, RBC
03.2021 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

SEASONAL MAIL COUNTER

CANADA POST
09.2021 - 12.2021
  • Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
  • Warmly welcomed customers upon approaching counter and placing orders.
  • Provided expert product knowledge to assist customers in making informed decisions about their purchases.
  • Increased customer satisfaction by providing efficient and friendly service at the counter.

Shift Manager

DESI TOUCH RESTAURENT
09.2019 - 09.2020
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front-line staff.

Shift Manager

Burger King
04.2014 - 09.2019
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

No Degree - Office Administration

UNIVERSAL COLLEAGE CALIFORNIA
USA
01.2022

No Degree - Medical Administrative Assistant

UNIVERSAL COLLEAGE
USA
03.2021

Bachelor of Science - Economics

PUNJAB UNIVERSITY
PAKISTAN
08.2004

Associate of Science - Economic Studies

VNC COLLEAGE
PAKISTAN
09.2002

Skills

  • Cash handling expertise
  • Cash reconciliation
  • Banking Software Proficiency
  • Cash Counting Accuracy

Languages

English
Full Professional
Urdu
Native or Bilingual
Punjabi
Full Professional
Arabic
Limited Working

Books reading

i love to spend time with family and friends and watching documentries and reading books

References

FAISAL AZIZ 

GENERAL MANAGER OF BURGER KING

306 - 990 -0444

DAMAN SANGHA

UNIT CLERK IN CITY OF MOOSE JAW 

306 - 313 5747

 SALIM MALIK

SENIOR FINANCIAL ADVISOR IN ROYAL BANK OF CANADA

639 - 999 9469

Timeline

SEASONAL MAIL COUNTER

CANADA POST
09.2021 - 12.2021

Cash Custodian

Royal Bank Of Canada, RBC
03.2021 - Current

Bank Teller

Royal Bank Of Canada, RBC
03.2021 - Current

Shift Manager

DESI TOUCH RESTAURENT
09.2019 - 09.2020

Shift Manager

Burger King
04.2014 - 09.2019

No Degree - Office Administration

UNIVERSAL COLLEAGE CALIFORNIA

No Degree - Medical Administrative Assistant

UNIVERSAL COLLEAGE

Bachelor of Science - Economics

PUNJAB UNIVERSITY

Associate of Science - Economic Studies

VNC COLLEAGE
Nazish Faisal