Nazish
Scarbrough,ON
Summary
To work with an organization of repute having a good work culture and professional atmosphere that provide opportunities to learn more and expand my horizons, to enhance my ability to face challenges and emerge victorious in my professional career. Hardworking Backroom Associate focused on Maximizing team efficiency and customer service by retrieving, stocking, and moving merchandise. Knowledgeable about customer service standards and sales processes.
Overview
2
2
years of professional experience
Work History
Customer Service Executive
McDonald's
01.2024 - 04.2024
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
Assistant Accountant
Narinderjeet Saini And Associates
03.2022 - 10.2023
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Reviewed general ledger entries and assessed accuracy.
- Analyzed and verified employee expense reports for accuracy.
- Completed financial reports, providing insight into performance, operations, and cash flow.
Education
Business Management
Canadore College,
Scarborough On 05.2024
Skills
- Possess great customer handling and communication skills
- Excellent supervising and time management skills
- Great organizational and multitasking abilities
- Exceptional computer skills with Microsoft office Programs
- Comfortable with multi lingual team members
- Flexible and responsible to perform a wide range of duties
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Customer Service Executive
McDonald's
01.2024 - 04.2024
Assistant Accountant
Narinderjeet Saini And Associates
03.2022 - 10.2023
Business Management
Canadore College,
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