Nazim Nasser
Surrey,BC
Summary
Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Amir Restaurant
04.2024 - 12.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Cashier
Dairy Harmoush
01.2021 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crew Member
McDonald's Restaurant
06.2016 - 07.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Refund handling
- Strong numeracy
Languages
English
Arabic
Certification
St. John Ambulance
Basic First Aid (Emergency) Level A CPR/AED
Timeline
Customer Service Cashier
Amir Restaurant
04.2024 - 12.2024
Cashier
Dairy Harmoush
01.2021 - 10.2023
Crew Member
McDonald's Restaurant
06.2016 - 07.2020
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