NAZIA MOHAMMAD

• Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
• Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
• Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.

- Communicated in a patient, informative and supportive manner with clients.

- Provided caring, calm and friendly service to all passengers with varying needs.

- Worked with flight and ground crew to facilitate seamless operations.

- Checked boarding passes against reservations and flight records to verify accuracy.

- Met and greeted arriving, departing and transferring passengers and communicated relevant updates.

- Communicated boarding announcements, guiding passenger boarding order by seat assignment.

- Greeted passengers and provided boarding instructions.

- Verified carry-on baggage, enforcing restrictions related to size and number of allowable parcels.

- Negotiated contracts with suppliers to establish quality, cost and delivery requirements.

- Reordered and restocked at optimal times using data to record
movement of goods.

- Developed strategies to maintain required stock levels at minimum cost.

- Formulated operational and administrative procedures to streamline processes.

- Developed strong relationships with internal stakeholders to better understand their needs and ensure timely procurement of goods and services.

- Collaborated with finance department to establish budgets and monitor expenditure, maintaining control over purchase costs while supporting business growth.

- Created and managed budgets for improved cost control.

- Supervised deployment of sales orders and stock control, tracking
usage and detecting shrinkage.

- Stayed abreast of sales fluctuations, seasonal changes and supply problems by keeping backup inventory to minimize out-of-stock issues.

- Received incoming stock from suppliers and verified details and
dimensions against purchase orders before input into inventory
systems.

- Coordinated forwarding transportation with external contractors.

- Controlled expenditures by championing efficient use of resources.

- Recorded purchases and supply movements to maintain accurate
records.

- Created a variety of periodic reports for offices, including expenses, performance, cash flow, budgets and others as requested.

- Managed general inbox enquiries by personally responding to emails
or forwarding to relevant employees where required.

- Planned office events by reserving venues, communicating
schedules and coordinating setup.

- Screened incoming calls, inquiries and requests by taking messages and forwarding to relevant staff.