Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Nazia Bhatt

Nazia Bhatt

Courtice,ON

Summary

Dynamic Scheduling Coordinator with proven expertise at VHA Home Healthcare, adept at optimizing staff schedules and enhancing operational efficiency. Skilled in utilizing scheduling software like Kronos and excelling in communication and conflict resolution. Streamlined processes, significantly reducing scheduling errors, while fostering collaboration across departments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Scheduling Coordinator

VHA HOME HEALTHCARE
Toronto, Ontario
07.2022 - Current
  • Coordinate daily and weekly schedules for [X] employees, ensuring optimal coverage and minimal conflicts.
  • Communicate schedule changes promptly to staff and management, maintaining smooth operations.
  • Utilize scheduling software to track availability, shift swaps, and time-off requests.
  • Generate and submit detailed reports on attendance, staffing trends, and operational efficiency.
  • Collaborate with HR and department heads to address staffing shortages and compliance issues.
  • Streamline scheduling processes, reducing scheduling errors by [X]%.

Administrative / Scheduling Support

VHA HOME HELATHCARE
Toronto, Ontario
07.2022 - Current
  • Assisted in managing multiple calendars, coordinating meetings, and booking appointments.
  • Maintained accurate records in scheduling systems and updated employee availability.
  • Served as primary point of contact for scheduling inquiries and conflict resolution.
  • Supported daily office operations to improve team productivity and workflow efficiency.

Education

Bachelor of Science - MEDICAL OFFICE ADMINISTRATION

University of Toronto
Toronto
05-2023

Skills

  • Calendar & Appointment Management
  • Staff Scheduling & Shift Coordination
  • Scheduling Software: Microsoft Outlook
  • Scheduling Software: Google Calendar
  • Scheduling Software: Kronos
  • Scheduling Software: Ceridian
  • Data Entry & Record Maintenance
  • Communication & Stakeholder Collaboration
  • Workflow Optimization & Process Improvement
  • Conflict Resolution & Problem-Solving
  • Reporting & Documentation

Websites

Certification

  • Certified Administrative Professional (CAP)
  • Microsoft Office Specialist (Excel, Outlook, Word)
  • Project Management / Scheduling Certificate

Timeline

Scheduling Coordinator

VHA HOME HEALTHCARE
07.2022 - Current

Administrative / Scheduling Support

VHA HOME HELATHCARE
07.2022 - Current

Bachelor of Science - MEDICAL OFFICE ADMINISTRATION

University of Toronto

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Nazia Bhatt