Nazia Ashraf
Hamilton,ON
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Walmart
01.2022 - Current
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Trained new personnel regarding company operations, policies and services.
- Cash register handles, work electronic printing equipment handling.
Packager
Oliveri Pasta
03.2020 - 12.2020
- Labeled packages with appropriate shipping information for accurate deliveries.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Monitored and maintained inventory of packing materials to minimize downtime.
- Re-packaged damaged or incorrectly packaged items.
Machine Operator
Mondeelez
01.2019 - 03.2020
- Reviewed production schedules and streamlined processes.
- Inspected finished products for quality and adherence to customer specifications.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Education
I.com - Accounting Studies
Commerce College
Pakistan Lahore 09.2005
High School - Computer Science
Alau Din
Lahore Pakistan 09.2003
Timeline
Customer Service Representative
Walmart
01.2022 - Current
Packager
Oliveri Pasta
03.2020 - 12.2020
Machine Operator
Mondeelez
01.2019 - 03.2020
I.com - Accounting Studies
Commerce College
High School - Computer Science
Alau Din