Nazgol Tababatkhani
Vancouver,BC
Summary
Proactive and detail-oriented professional with a proactive mindset, adept at managing multiple tasks and swiftly adapting to evolving priorities with precision and efficiency. A skilled and dynamic communicator with a proven history of exceptional customer service, proficient in connecting effectively, while consistently maintaining a composed, courteous, and impactful demeanor.
Overview
8
8
years of professional experience
Work History
Cashier and Customer Sevice
Winners & HomeSense
09.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- greeted and customer service to an average of 50 customers per day.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier and Customer Service
Dollarama
10.2021 - 02.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Legal Assistant
Sorena Legal Institution
04.2019 - 08.2021
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
Bank Customer Service
Bank Mehr Iran
03.2016 - 02.2018
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers, fostering trust and loyalty through exceptional service.
- Collaborated with team members to achieve branch sales targets by promoting banking products and services.
- Coordinated with other departments to expedite customer requests, demonstrating excellent teamwork skills that contributed to overall branch success.
Education
Master of Science - Global Leadership
Fdu
Bc04.2023
Bachelor of Science - Low
Zanjan Azad Univercity
Iran05.2012
Skills
- Customer Service
- Organizational abilities
- Retail Merchandising
- Cash register systems
- Effective Communication
- Adaptability and Flexibility
- Problem-Solving
Languages
English
Professional Working
Persian
Native or Bilingual
Turkish
Full Professional
Timeline
Cashier and Customer Sevice
Winners & HomeSense
09.2022 - Current
Cashier and Customer Service
Dollarama
10.2021 - 02.2022
Legal Assistant
Sorena Legal Institution
04.2019 - 08.2021
Bank Customer Service
Bank Mehr Iran
03.2016 - 02.2018
Master of Science - Global Leadership
Fdu
Bachelor of Science - Low
Zanjan Azad Univercity
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