Nazeema Azad
Mississauga,Ontario
Summary
Seeking an opportunity in an environment that rewards hard work, dependability, and positive results. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Maple Leaf Wheelchair
01.2011 - Current
- Created and updated records and files to maintain document compliance.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Administrative Assistant
UPS
01.2010 - 01.2011
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Data Entry
Purewood Inc.
01.2009 - 01.2010
- Performed routine data analysis to correct and verify data entry.
- Ensured accuracy in data entry tasks while maintaining strict attention to detail.
- Performed data entry operations to update database with customer responses.
- Completed data entry and filing to keep records updated for easy retrieval.
Receptionist
York Condominium Corp.
01.2008 - 01.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Education
Ontario Secondary School Diploma -
Westwood S.S
Mississauga, Ontario01.2002
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- File Organization
- Customer and client relations
- Critical Thinking
- Strong Problem Solver
- Documentation and Recordkeeping
References Available
Available upon request.
Timeline
Administrative Assistant
Maple Leaf Wheelchair
01.2011 - Current
Administrative Assistant
UPS
01.2010 - 01.2011
Data Entry
Purewood Inc.
01.2009 - 01.2010
Receptionist
York Condominium Corp.
01.2008 - 01.2009
Ontario Secondary School Diploma -
Westwood S.S
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