NAZARETH TAJANLANGIT
BOOKKEEPER
Regina,SK
Summary
Results-driven supervisor skilled in inventory control and team training. Recognized for exceptional organizational skills and a commitment to maintaining high service standards and safety compliance, ensuring a seamless experience for both customers and staff.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Night Merchandiser
Loblaws Superstore
Regina, SK
08.2018 - Current
- Coordinated nightly product restocking to ensure optimal shelf presentation and inventory availability.
- Implemented efficient layout strategies to enhance product visibility and customer experience.
- Managed high-volume stocking duties during peak holiday seasons, keeping shelves full despite increased demand from shoppers.
- Maximized space utilization with efficient merchandise placement strategies, including end caps and feature displays.
- Minimized backroom clutter through diligent organization of overstock items which improved overall workflow efficiency.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Maintained neat, organized stockroom free of hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.
Bookkeeping Assistant
FREELANCE BOOKEEPER - NAZARETH & CO. BOOKKEEPING CONSULTANCY
Regina, SK
02.2010 - Current
- Streamlined bookkeeping processes to enhance accuracy and efficiency in financial reporting.
- Maintained meticulous records of transactions using QuickBooks and Excel for improved data integrity.
- Assisted clients in understanding financial statements, leading to informed decision-making.
- Collaborated with clients to identify accounting needs and develop tailored solutions for their businesses.
- Developed comprehensive filing systems for financial documents, enhancing retrieval speed and compliance readiness.
- Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
- Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
- Updated financial records using various software programs for current, accurate accounts.
- Provided exceptional customer service when addressing client inquiries related to billing issues or account balances due diligently and professionally.
- Assisted with payroll processing, including timesheet verification, benefit calculations, and distributing paychecks accurately and on time.
- Generated financial reports and summaries for management review.
- Streamlined bookkeeping processes by implementing efficient accounting software and procedures.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Gathered, evaluated and summarized account data in detailed financial reports.
Shift Supervisor
MACORA HOSPITALITY - TIM HORTONS
Regina, SK
02.2020 - 04.2026
- Supervised daily operations, ensuring high service standards and efficient workflow.
- Trained and mentored team members on best practices and operational procedures.
- Managed inventory levels, optimizing stock control to minimize waste.
- Implemented training programs that improved employee performance and customer satisfaction.
- Resolved customer complaints effectively, enhancing overall guest experiences.
- Conducted regular quality checks to maintain product consistency and safety standards.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Night Shift Worker
DISTASI GROUP - TIM HORTONS REGINA
Regina, SK
07.2013 - 12.2018
- Operated coffee equipment efficiently to prepare beverages during peak hours.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted team members in stocking supplies, optimizing workflow for faster service delivery.
- Provided exceptional customer service, resolving complaints swiftly to enhance guest satisfaction.
- Implemented process improvements that increased efficiency in beverage preparation and service speed.
- Oversaw night shift operations, ensuring adherence to quality standards and safety protocols.
- Provided support to daytime operations by ensuring a smooth transition between shifts through effective communication.
- Streamlined night shift processes, resulting in increased efficiency and productivity.
- Effectively managed time-sensitive projects on the night shift, ensuring deadlines were met without compromising quality.
- Inspected products and machines to maintain quality and efficiency.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Assembled products according to changing daily work orders and specific customer needs.
- Performed general equipment maintenance and repair to minimize downtime.
Store Supervisor
Dollarama
Regina, SK
09.2013 - 08.2017
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff to enhance performance and improve customer service.
- Resolved customer inquiries and complaints efficiently, improving overall satisfaction ratings.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Boosted sales performance with targeted marketing strategies and in-store promotions.
- Worked closely with the visual merchandising team to create appealing store layouts that facilitated ease of navigation for customers and maximized product exposure.
- Trained new employees on customer service excellence, resulting in more efficient and effective team.
- Resolved customer complaints with empathy and efficiency, maintaining high level of customer trust.
- Trained newly hired sales team in upselling techniques.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
PAYROLL BOOKKEEPING CONSULTANT
Multiply.com
TORONTO
06.2008 - 06.2016
- Processed bi-weekly payroll for employees, ensuring accuracy and compliance with legal requirements.
- Assisted in resolving payroll discrepancies by investigating issues and liaising with relevant departments.
- Updated employee records in payroll system, maintaining confidentiality and data integrity.
- Reviewed timekeeping entries for accuracy, implementing corrective actions when necessary.
- Developed standard operating procedures for payroll tasks, improving overall process consistency.
- Maintained payroll information by calculating, collecting, and entering data.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
- Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
- Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
- Administered bi-weekly staff payroll and performed special calculations for commissions, reimbursements and benefit deductions.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
- Audited timesheets and payroll records for accuracy.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
- Developed and implemented payroll procedures to streamline workflow.
Assistant Store Manager
BASHARAT FOODS AND SERVICES
Toronto, ON
09.2007 - 07.2013
- Led daily store operations, ensuring high standards of customer service and satisfaction.
- Trained and mentored staff on company policies and effective sales techniques.
- Developed and implemented strategies to enhance product visibility and merchandising.
- Monitored inventory levels, coordinating restocking efforts to prevent stockouts.
- Managed cash handling procedures, maintaining accuracy in financial transactions.
- Collaborated with management to optimize store layout for improved customer flow.
- Resolved customer complaints promptly, enhancing overall shopping experience and loyalty.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
Associate of Science - ACCOUNTING
ACADEMY OF LEARNING
Toronto, ON2008
Skills
- Cleanliness and safety
- Order picking
- Maintaining safety
- Product assembly
- Display organization
- Teamwork and collaboration
- Time management
- Customer service
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Effective communication
- Active listening
- Decision-making
- Task prioritization
- Self motivation
- Professionalism
- Staff training
Certification
- CPP - Certified Payroll Professional
Timeline
Shift Supervisor
MACORA HOSPITALITY - TIM HORTONS
02.2020 - 04.2026
Night Merchandiser
Loblaws Superstore
08.2018 - Current
Store Supervisor
Dollarama
09.2013 - 08.2017
Night Shift Worker
DISTASI GROUP - TIM HORTONS REGINA
07.2013 - 12.2018
Bookkeeping Assistant
FREELANCE BOOKEEPER - NAZARETH & CO. BOOKKEEPING CONSULTANCY
02.2010 - Current
PAYROLL BOOKKEEPING CONSULTANT
Multiply.com
06.2008 - 06.2016
Assistant Store Manager
BASHARAT FOODS AND SERVICES
09.2007 - 07.2013
Associate of Science - ACCOUNTING
ACADEMY OF LEARNING
FOOD SAFETY CERTIFIED
SAFE CHECK FOOD SAFETY CERTIFICATION - VALID UNTIL SEPTEMBER 13, 2029