Nazanin Mivehchi
Los Angeles
Summary
Dedicated and service-oriented professional with over eight years of experience in hospitality, client relations, and high-end customer service. Known for exceptional grooming, cultural sensitivity, and strong interpersonal skills. Passionate about delivering world-class experiences and maintaining safety, comfort, and professionalism onboard. Ready to bring warmth, adaptability, and global awareness to Emirates’ elite Cabin Crew team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager / Receptionist
Lena Skin Retreat
10.2022 - Current
- - Deliver premium guest experiences with discretion, warmth, and professionalism.
- - Manage scheduling, client relations, and front-of-house coordination.
- - Certified in CPR and First Aid, ensuring calm and effective response in emergencies.
- - Maintain high grooming and etiquette standards consistent with luxury service protocols.
Manager / Receptionist
Fahis Skin & Wax Bar
11.2016 - 01.2022
- - Oversaw daily operations, supervised staff, and enhanced overall client satisfaction.
- - Streamlined appointment systems and optimized customer flow.
- - Handled conflict resolution with diplomacy and empathy.
- - Consistently recognized for professionalism and a polished appearance.
Childcare Provider / Personal Assistant
Private Family
01.2014 - 01.2016
- - Managed household logistics and provided attentive childcare in a professional setting.
- - Developed strong organizational, multitasking, and crisis-handling abilities.
- - Demonstrated confidentiality, integrity, and calm communication.
Education
High School Diploma -
Skills
- Exceptional customer service & communication
- Cultural sensitivity & teamwork
- Safety awareness & emergency preparedness
- Calm and confident under pressure
- Professional grooming and presentation
- Positive attitude and empathy
- Attention to detail and adaptability
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Staff supervision
References
Available upon request
Certification
- Adult, Child & Baby First Aid / CPR / AED, American Red Cross (Valid until Oct 2027)
Languages
English (Native), Persian (Fluent)
International Experience
- Toronto, Canada (1 year): Strengthened cultural adaptability and interpersonal skills.
- Istanbul, Turkey (1 year): Developed deeper global awareness and sensitivity to diversity.
- Los Angeles, USA (Current): Experienced in multicultural hospitality and international service settings.
Timeline
Assistant Manager / Receptionist
Lena Skin Retreat
10.2022 - Current
Manager / Receptionist
Fahis Skin & Wax Bar
11.2016 - 01.2022
Childcare Provider / Personal Assistant
Private Family
01.2014 - 01.2016