Nazanin Khazaei

Coordinated patient scheduling as well as registering and assisting with post-visit requests of the doctors.

Managed a two-line phone system and was able to pleasantly greet and assist all patients

Completed clerical duties and tasks for clinic administrations using OSCAR EMR

Fielded concerns surrounding patients and care, liaising between physicians, patients and others.

Provided administrative support to physicians, dieticians, and other healthcare professionals.

Reviewed incoming faxes daily; sorted and distributed accordingly.

Coordinated patient scheduling as well as registering and assisting with post-visit requests of the doctors.

Managed a four-line phone system and was able to pleasantly greet and assist all patients

Completed clerical duties and tasks for clinic administrations using OSCAR EMR

Fielded concerns surrounding patients and care, liaising between physicians, patients and others.

Provided administrative support to physicians, dieticians, and other healthcare professionals.

Reviewed incoming faxes daily; sorted and distributed accordingly.

Demonstrated proficiency in the use of both the Oscar EMR system as well as Accuro QHR.

Managed master calendars and scheduled appointments for four physicians based on optimal patient loads and

clinician availability

Developed training protocols for new secretaries.

Performed clerical duties such as filing, photocopying, faxing, scanning and mailing correspondence.

Implemented procedures to ensure the accuracy of all documentation related to patient care.

Trained new staff members on office policies and procedures.

Maintained confidential patient records while adhering to HIPAA regulations.

Responsible for handling patient appointments using dental reservation software.

inputting data into the insurance system and ensuring accurate management of doctors' schedules.

Respond to telephone inquiries.

Handling advertising campaigns on platforms like Google, Facebook, and more.

Provided exceptional customer service, ensuring a positive customer shopping experience.

Consistently met and exceeded sales targets, contributing to increased revenue for the store.

Acquired in-depth knowledge of products, enabling effective communication and product recommendations to

customers.

Assisted in maintaining an attractive store layout and displays, enhancing the overall shopping environment

• Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
• Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
• Maintained documentation on tests performed in lab.
• Tracked collected specimens by initialing, dating, and noting times of collection.