Nazanin Khazaei

• Demonstrated proficiency in the use of both the Oscar EMR system as well as Accuro QHR.
• Managed master calendars and scheduled appointments for four physicians based on optimal patient loads and clinician availability
• Developed training protocols for new secretaries.
• Performed clerical duties such as filing, photocopying, faxing, scanning and mailing correspondence.
• mplemented procedures to ensure the accuracy of all documentation related to patient care.
• Trained new staff members on office policies and procedures.
• Maintained confidential patient records while adhering to HIPAA regulations.

• Coordinated patient scheduling as well as registering and assisting with post-visit requests of the doctors.
• Managed a four-line phone system and was able to pleasantly greet and assist all patients
• Completed clerical duties and tasks for clinic administrations using OSCAR EMR

Fielded concerns surrounding patients and care, liaising between physicians, patients and others.

• Provided administrative support to physicians, dieticians, and other healthcare professionals.
• Reviewed incoming faxes daily; sorted and distributed accordingly.

• Responsible for handling patient appointments using dental reservation software.

inputting data into the insurance system and ensuring accurate management of doctors' schedules.

• Respond to telephone inquiries.
• Handling advertising campaigns on platforms like Google, Facebook, and more.

• Provided exceptional customer service, ensuring a positive customer shopping experience.
• Consistently met and exceeded sales targets, contributing to increased revenue for the store.
• Acquired in-depth knowledge of products, enabling effective communication and product recommendations to customers.
• Assisted in maintaining an attractive store layout and displays, enhancing the overall shopping environment.