Nazanin Afifi
Vancouver,BC
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features. Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.
Overview
19
19
years of professional experience
Work History
Certified Dental Assistant
Dr. T.P Chiang
08.2018 - Current
- Reduced dentist's workload during procedures by anticipating their needs and having necessary instruments readily available.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Promoted a positive environment for patients and staff through effective communication and teamwork.
- Increased patient retention by developing strong relationships and providing personalized care.
Card Dealer
Grand Villa Casino
01.2018 - 06.2018
- Continuously updated knowledge on various card games, staying current on industry trends and best practices.
- Maximized table occupancy rates through excellent customer interaction and seamless game transitions.
- Monitored players behavior, taking appropriate action against rule violations.
- Ensured accurate payouts for winning bets, fostering trust in the gaming environment among players.
Inventory Manager
Persia Foods
05.2016 - 09.2017
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
Cashier
Persia Foods
06.2015 - 05.2016
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Clinic Manager
Dr. Venon Asefi
01.2010 - 01.2015
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
Assistant Hairstylist/ Hairstylist
Sadaf Beauty Salon
01.2005 - 01.2015
- Assisted hair stylists with colorwork by applying base colors and toners.
- Boosted sales of retail products with appropriate product recommendations tailored to clients'' specific needs based on their hair type or concerns.
- Demonstrated versatility in skills by proficiently performing various hair-styling services including cuts, colors, extensions, perms, blowouts, and special event styles.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
Education
Diploma - Professional Hairstyling Foundation Program
Blanche MacDonald
Robson Street, Vancouver05.2024
Certificate - Certified Dental Assistant
Vancouver Community College
Vancouver, BC07.2018
Bachelor of Arts - Bachelor of English Translation
Shiraz Azad University
Shiraz, Iran07.2013
Associate of Science - Software Engineering
Arsenjan Azad University
Arsenjan/ Iran08.2008
Skills
- Team player who can also work independently
- Relationship building and management
- Excellent customer service and consultation
- Cleanliness and sanitation
- Schedule Management
- Hair styling techniques
Languages
Persian
Native or Bilingual
Timeline
Certified Dental Assistant
Dr. T.P Chiang
08.2018 - Current
Card Dealer
Grand Villa Casino
01.2018 - 06.2018
Inventory Manager
Persia Foods
05.2016 - 09.2017
Cashier
Persia Foods
06.2015 - 05.2016
Clinic Manager
Dr. Venon Asefi
01.2010 - 01.2015
Assistant Hairstylist/ Hairstylist
Sadaf Beauty Salon
01.2005 - 01.2015
Diploma - Professional Hairstyling Foundation Program
Blanche MacDonald
Certificate - Certified Dental Assistant
Vancouver Community College
Bachelor of Arts - Bachelor of English Translation
Shiraz Azad University
Associate of Science - Software Engineering
Arsenjan Azad University
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