Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mobile Patrol Security Officer
Securitas Canada
04.2022 - Current
Minimized risk of unauthorized entry by thoroughly inspecting access points during mobile patrols.
Collaborated with other security personnel, fostering teamwork and promoting effective communication in high-pressure situations.
Conducted routine maintenance checks on patrol vehicles to ensure reliability during critical operations.
Enhanced site security by conducting thorough mobile patrols and monitoring potential risks.
Customer Service Sales Representative
Contact Point 360
07.2021 - 04.2022
Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
Increased customer satisfaction by addressing and resolving complex issues effectively.
Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
Taxi Cab Driver
Unicity Taxi
02.2020 - 07.2021
Upheld high standards of cleanliness, sanitation, and service.
Maximized passenger satisfaction by keeping vehicles in safe and clean operating conditions.
Executed precise navigation using GPS systems to optimize routes and minimize travel time.
Maintained a clean and comfortable vehicle for passengers, ensuring a positive riding experience.
Sales Associate
7-11 Store
12.2018 - 02.2020
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds following store policy.