Summary
Overview
Work History
Skills
Certification
Timeline
Generic

NAZ JAFF

Summary

  • Knowledgeable Case Manager experienced in coordinating care for vulnerable individuals
  • Initiative-taking and resourceful with strong knowledge of community resources
  • Effective communicator with passion for helping others
  • Skilled in delivering caring and compassionate support to address vulnerable population needs
  • Well-versed in leading both one-on-one and group sessions to improve client well-being and coping skills development
  • Seven-year history of advocating for clients to obtain resources and enhance support networks
  • Adept at optimizing program operations to maximize support.

Overview

8
8
years of professional experience
1
1
Certification

Work History

ACT Coordinator

SUCCESS
12.2022 - Current
  • Collaborating with report writing with other ACT Program Coordinators
  • Supported Case Managers through day-to-day work and complex problems.
  • Conducting one-on-one and group supervision with case managers

CASE MANAGER

SUCCESS
11.2016 - 12.2022
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs
  • Helped clients receive appropriate, high-quality care with reasonable results
  • Partnered with service providers to develop and implement individualized case plans and documented clients' interactions and interventions in electronic charting systems
  • Identified care needs of individual clients and coordinated responses based on clients' needs
  • Formulated settlement plan strategies with service providers teams to provide comprehensive and continuous settlement plan.

HOUSING SEARCH WORKER

ISSofBC
01.2016 - 11.2016
  • Supported newcomers with finding accommodations
  • Provided orientation on housing in BC and understanding rights and responsibilities as tenants.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Worked flexible hours, night, weekend, and holiday shifts.
  • Served newcomers and followed outlined steps of service.

Skills

  • Client Advocacy
  • Case Planning
  • Conflict resolution
  • Crisis intervention
  • Suicide intervention

Certification

  • Nonviolent Crisis Intervention
  • Mental Health First Aid
  • Emergency First Aid for Industry (OFA 1)
  • Applied Suicide Intervention Skills Training

Timeline

ACT Coordinator

SUCCESS
12.2022 - Current

CASE MANAGER

SUCCESS
11.2016 - 12.2022

HOUSING SEARCH WORKER

ISSofBC
01.2016 - 11.2016

Similar Profiles

CREATE PROFILE
NAZ JAFF