Naz Adanir
Mississauga,CA
Summary
Seven years of experience in the food service industry, with increasing responsibility. Proven leadership skills by managing, leading, and training employees. Ability to work under pressure in a fast-paced environment that requires flexibility and adaptability. Ability to multitask, problem-solve, and demonstrate empathy in challenging situations. Superb communication skills. Extensive knowledge of POS (Point of Sale) and cash float systems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Leader
McDonalds Canada
Mississauga, Ontario
05.2023 - 06.2025
- Performed managerial duties by supervising the activities of cashiers, cooks, runners, and other team members in a fast-paced foodservice environment.
- Experience scheduling daily stations, breaks, and labor, setting team goals, and performing inventory audits.
Crew Trainer
McDonalds Canada
Mississauga, Ontario
05.2022 - 05.2023
- Exercised leadership skills by instructing and training new crew members to ensure the success of operations.
- Supervised openings and closings helped crew members perform tasks when needed.
Guest Experience Leader
McDonalds Canada
Mississauga, Ontario
03.2019 - 05.2022
- Provided outstanding customer service by greeting and welcoming every guest upon arrival, intercepting all guest complaints and delivering table service orders.
- Monitored feedback channels via surveys to identify areas for service improvement.
Crew Member
McDonalds Canada
Mississauga, Ontario
02.2018 - 03.2019
- Worked in a team to provide quick, personalized service to numerous customers daily.
- Extensive food and workplace safety training, and mastery of the POS system.
Education
Bachelor of Arts - Sociology
University of Guelph
Guelph, ON, Canada06-2025
Secondary School Diploma -
St. Joan of Arc Catholic Secondary School
06-2021
Skills
- Proven leadership skills
- Ability to work under pressure in a fast-paced environment
- Flexibility and adaptability
- Multi-tasking and problem solving
- Empathy in challenging situations
- Superb communication skills
- Extensive knowledge of POS (point of sale) and cash float systems
- Smart Serve verified
Certification
Smart Serve Certificate, Trained in responsible serving techniques and house policies.
Affiliations
Empowering Newcomers Through Literacy Volunteer, Immigrant Services Guelph-Wellington
October 2024- Present
- Help newcomers master English literary skills
- Aid participants in building their confidence in reading, writing, and speaking English
- Work with newcomers in enhancing their communication skills
Vice President, University of Guelph Sociology and Anthropology Society
September 2024- May 2025
- Represented and advocated for student group during bi-weekly student council meetings.
- Delegated tasks among members and ensured operations and events ran smoothly
Campus Tour Guide, University of Guelph
September 2024- May 2025
- Developed organization and public speaking skills by solo leading campus tours.
References
References available upon request.
Timeline
Team Leader
McDonalds Canada
05.2023 - 06.2025
Crew Trainer
McDonalds Canada
05.2022 - 05.2023
Guest Experience Leader
McDonalds Canada
03.2019 - 05.2022
Crew Member
McDonalds Canada
02.2018 - 03.2019
Bachelor of Arts - Sociology
University of Guelph
Secondary School Diploma -
St. Joan of Arc Catholic Secondary School
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