Nayelli Gonzalez
Downey
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Receptionist Internship
Quality Industry Repair
07.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
Floor Attendant
Costco
11.2024 - 01.2025
- Upheld proper visual merchandising standards on retail floor and windows.
- Facilitated a seamless shopping experience, promptly addressing any obstacles or issues that customers encountered while instore.
- Managed high-traffic periods effectively, maintaining orderliness on the sales floor while continuing to provide exceptional customer service.
- Aided in creating a welcoming atmosphere, greeting customers upon entry and offering assistance when needed.
Education
High School Diploma -
Columbus High School
Downey06.2024
Skills
- Organization skills
- Telephone skills
- Data Entry
- Greeting and Seating Clients
- File Management
- Mail handling
Additional Information
Welding Student
Took 3 years of welding in High School and will be continuing my education.
Looking to be certified in Welding once finished with trade school.
Timeline
Floor Attendant
Costco
11.2024 - 01.2025
Receptionist Internship
Quality Industry Repair
07.2024 - Current
High School Diploma -
Columbus High School
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