Nayeli Zaragoza-Chavez
Sacramento
Summary
Highly motivated with the ability to learn concepts quickly, and great desire to help and assist others. Looking to obtain a challenging position in the medical field that offers opportunity for advancement and will allow me to grow within in the medical field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
New Patient Coordinator/Receptionist
Urogynecology Consultants
Sacramento, CA
03.2024 - Current
- Coordinated patient intake processes to enhance scheduling efficiency.
- Assist patients to complete all necessary forms and documentation including medical insurance
- Managed appointment logistics using electronic health record systems.
- Communicated effectively with patients to gather necessary information and address inquiries.
- Assisted healthcare providers by ensuring timely patient documentation and data entry.
- Facilitated insurance verification processes to ensure accurate billing procedures.
- Welcoming patients and visitors in person or on the phone
- Scheduling patients/new patients and reminding them for future appointments
- Answer all phone calls in professional and courteous manner
Kids Club Associate
Chuze Fitness
Sacramento, CA
02.2023 - 05.2024
- Supervised children's activities to ensure safety and engagement in a fun environment.
- Assisted parents with check-in and check-out processes to enhance customer experience.
- Organized and led interactive games, promoting teamwork and social skills among participants.
- Maintained cleanliness and organization of kids' club area for optimal functionality.
- Communicated daily updates to parents regarding children's activities and behavior observations.
- Monitored equipment usage to ensure child safety during playtime activities.
- Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
Education
Phlebotomy Certificate of Completion -
CALRegional
Elk Grove, CA02-2024
High School Diploma -
Monterey Trail High School
Elk Grove, CA05-2022
Skills
- HIPAA compliance
- Strong organization
- Office administration
- Medical scheduling
- Epic (2 years)
- EMR system (2 years)
- Patient Care
- Insurance verification
- Patient intake and registration
- Prior authorization and referrals
- Answering multi-line phones and routing calls professionally
- Explaining procedures, appointments, and office policy
Certification
Basic Life Support (BLS)
Phlebotomy Certification of Completion
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
New Patient Coordinator/Receptionist
Urogynecology Consultants
03.2024 - Current
Kids Club Associate
Chuze Fitness
02.2023 - 05.2024
Phlebotomy Certificate of Completion -
CALRegional
High School Diploma -
Monterey Trail High School