Nayeli Sierra-Herrera
Eureka
Summary
Dependable phlebotomist effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Phlebotomist
St. Joseph Providence
Eureka, CA
Nov.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
Nursing Assistant
St. Joseph
Eureka, CA
01.2017 - Current
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
Medical Assistant
Open Door Community Health Centers
Eureka, CA
09.2022 - 05.2023
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed medical records management, including filing, organizing and scanning documents.
Manager
Promises Bridal
07.2012 - 09.2019
- Recruited and hired qualified candidates to fill open positions.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
Waitress
Rita's Cafe`
06.2007 - 08.2012
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
Education
CPT Certified - Phlebotomy
Petaluma Adult School
Santa Rosa, CA02.2022
High School Diploma -
Eureka Sr. High School
Eureka, CA06.2007
Skills
- Performing patient intakes
- Collecting vital signs
- Monitoring fluids
- Patient Care and Safety
- Venipuncture
- Accurate labeling
- capillary draw
- specimen processing
Languages
Spanish
Native or Bilingual
Timeline
Phlebotomist
St. Joseph Providence
Nov.2022 - Current
Medical Assistant
Open Door Community Health Centers
09.2022 - 05.2023
Nursing Assistant
St. Joseph
01.2017 - Current
Manager
Promises Bridal
07.2012 - 09.2019
Waitress
Rita's Cafe`
06.2007 - 08.2012
CPT Certified - Phlebotomy
Petaluma Adult School
High School Diploma -
Eureka Sr. High School