Nayeli Sierra
Rialto
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Alav medical corporation
Rialto
01.2020 - Current
- Assisted healthcare professionals with patient examinations and procedures.
- Managed medical records and updated patient information accurately.
- Prepared and administered medications as directed by physicians.
- Collaborated with insurance companies to verify coverage for referrals.
- Assisted patients in understanding referral processes and insurance requirements.
- Tracked referral progress and followed up on patient appointments.
- Participated in team meetings to discuss workflow improvements and challenges.
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
- Reviewed medical records for accurate coding and compliance with guidelines.
- Assigned appropriate ICD-10 codes based on physician documentation.
- Collaborated with healthcare providers to clarify coding queries and discrepancies.
- Conducted audits to ensure coding accuracy and adherence to regulations.
- Provided technical assistance on complex coding issues when needed.
- Led team meetings to discuss project updates and operational challenges.
- Coordinated schedules to ensure adequate staffing and workflow efficiency.
- Trained new team members on company policies and procedures.
- Monitored daily operations to maintain quality and compliance standards.
- Developed training materials for staff development and process improvement.
- Resolved conflicts within the team to foster a positive work environment.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
Education
Some College (No Degree) - Health Administration
UEI College
Skills
- Clinical procedures
- Medical coding
- Medication administration
- Patient scheduling
- Insurance verification
- Team leadership
- Staff training
- Time management
- Vital sign monitoring
- Stocking supplies
- Venipuncture and phlebotomy
- Sterile technique
- Insurance authorizations
- Medical office administration
- Reliable team player
- Medical records confidentiality
- Certified in basic life support (BLS)
- Medical records management
- Medical equipment operation
- Medical office management
- Vital sign monitors
- Immunization administration
- Vital signs monitoring
- Lab equipment operation
- EKG administration
- First aid
- Bilingual communication
- Appointment scheduling
Languages
English
Professional
Spanish
Professional
Certification
- Medical Assistant Certification
Timeline
Medical Assistant
Alav medical corporation
01.2020 - Current
Some College (No Degree) - Health Administration
UEI College