Nayeli Marron
Jurupa Valley
Summary
Highly motivated individual seeking Medical Assistant position at a facility that utilizes my organizational and communication skills and overall assistance to improve patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Concierge
Lifekind Health
Riverside
02.2023 - Current
- Greet and check in patients in a timely manner
- Strong customer service skills with the ability to handle diverse patient needs
- Acted as an advocate for the patient population, addressing their needs.
- Coordinated transportation for patients when needed.
- Maintain cleanliness and organization of clinic area
- Acted as a bridge between patients and healthcare providers, facilitating clear communication and understanding
- Verified patient insurance eligibility and benefits.
- Knowledge of collecting copays and patient payments
- Managed patient records using electronic health record systems effectively.
- Maintained patient confidentiality in accordance with HIPAA guidelines.
- Assisted patients with paperwork and scheduling appointments.
Medical Assistant
Lifekind Health
Riverside
02.2023 - Current
- Measured vital signs and took medical histories to prepare patients for examination.
- Able to multitask in a fast-paced environment
- Assist healthcare provider during patient examinations
- Maintain accurate and up-to-date medical records using electronic health record (EHR) systems
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assist with administrative tasks such as scheduling appointments, and answering phones.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Educated patients on medication usage, treatment plans, and follow-up care.
- Administered injections, medications and treatments as directed by the physician.
- Collected samples from patients for laboratory testing purposes.
Flow Coordinator
Lifekind Health
Riverside
02.2023 - Current
- Maintain smooth patient flow by monitoring provider work and anticipating their needs
- Assign patients to respective discipline
- Schedule monthly appointments for patients
- Respond to patient phone calls and address inquiries.
- Prepare new patient chart for providers
- Record a correct count of patients treated
- Facilitated communication between departments to enhance collaboration and efficiency.
- Provided leadership in problem-solving efforts related to product flow issues.
Medical Assistant
MedDiet
11.2021 - 12.2022
- Administered injections to patients, supporting their treatment plans
- Provided detailed information about weight loss program and injection options to assist patient decision-making
- Answered phone calls courteously, ensuring a positive patient experience
Sales Associate
Kohl's
Riverside
08.2018 - 11.2021
- Recommended and assisted customers in locating merchandise tailored to their preferences
- Greeted customers to identify needs and provided information on store merchandise
- Computed sales prices and processed cash or credit payments efficiently
Medical Assistant
Total Care
03.2020 - 06.2020
- Administered injections, medications, and treatments per physician orders to ensure patient care and compliance.
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Documented notes during patient visits.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Collected and labeled samples from patients for laboratory testing, ensuring accurate processing and timely results.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Ensured compliance with health regulations and maintained confidentiality standards.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments, and managed patient flow, enhancing patient experience and office efficiency.
- Assisted back office patient processes to reduce office wait times.
Education
Medical Assistant Program -
North-West College
Riverside, CA01-2020
High School Diploma -
Jurupa Valley High School
Riverside, CA01-2016
Skills
- Assessments
- Patient advocacy
- Patient Vital Signs
- Medical History
- Patient Chart Recording
- Specimen Collection
- Data Entry
- Monitoring Systems
- Insurance verification
- Appointment scheduling
- Stocking Exam Rooms
- Customer relationship management
- Patient communication
Certification
CPR/BLS, American Heart Association, 12/26
Timeline
Patient Concierge
Lifekind Health
02.2023 - Current
Medical Assistant
Lifekind Health
02.2023 - Current
Flow Coordinator
Lifekind Health
02.2023 - Current
Medical Assistant
MedDiet
11.2021 - 12.2022
Medical Assistant
Total Care
03.2020 - 06.2020
Sales Associate
Kohl's
08.2018 - 11.2021
Medical Assistant Program -
North-West College
High School Diploma -
Jurupa Valley High School