Nayeli Lucio
Stockton,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Bilingual and experienced in fast-paced environments including retail, warehousing, and cosmetology.
Overview
9
9
years of professional experience
Work History
Warehouse Associate
Wayfair Warehouse
01.2025 - Current
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Assist in inventory handling and order fulfillment in a high-volume distribution center
- Maintain workplace safety and team coordination
- Assisted in reducing product damage by properly handling and storing materials.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Helped train new employees in safe practices and warehouse procedures.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Licensed Cosmetologist
Licensed Cosmetologist (Independent)
04.2024 - Current
- Built a loyal clientele base through exceptional customer service and personalized care.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Adapted easily to clients'' needs and preferences, providing a variety of services from cuts and color to extensions and specialty treatments.
- Assisted in inventory management by tracking product usage and placing orders as needed to maintain adequate stock levels.
- Promoted salon offerings through social media channels, reaching new clients and increasing brand visibility online.
Seasonal Warehouse Associate
Amazon (TCY5)
11.2024 - 01.2025
- Supported logistics and order processing during peak season
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained clean, orderly work environment free of hazards.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Customer Service Representative
California Check Cashing
06.2019 - 01.2021
- Handled financial transactions and customer inquiries
- Maintained accurate records and provided excellent service
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
Customer Service Representative
Domino’s Pizza
02.2018 - 07.2019
- Promoted team collaboration and customer satisfaction
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Participated in training programs to enhance product knowledge and customer service skills.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Hostess
Denny’s Restaurant
10.2017 - 02.2018
- Greeted and seated guests, managed reservations, ensured guest satisfaction
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Maintained balanced cash drawer with correct money values and accurate documentation.
Packing/Shipping Associate
Rivermaid All State Packers
05.2017 - 07.2017
- Prepared products for shipment and ensured proper packaging standards.
- Collaborated with team members to optimize workflow, resulting in faster order fulfillment.
- Increased workplace safety by strictly adhering to company protocols and guidelines for handling hazardous materials.
- Efficiently processed incoming shipments, verifying contents against invoices and updating inventory records accordingly.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Community Promoter
Adaptive Learning
08.2016 - 10.2016
- Promoted educational services to the public, participated in community outreach
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Boosted product sales by demonstrating product features and benefits during promotional events.
- Supported social media marketing efforts by sharing live updates from promotional events on company''s platforms.
Education
High School Diploma - Medical Office, Health Science, Nutrition & Fitness, Criminal Justice
Cesar Chavez High School
Stockton, CA05.2016
Associate of Science -
San Joaquin Delta College
Stockton, CA05.2019
Licensed Cosmetologist -
California College of Barbering & Cosmetology
Stockton, CA2024
Skills
- Bilingual (English & Spanish)
- Adaptable to fast-paced environments
- Multitasking & time management
- Positive, professional demeanor
- Attention to detail
- Problem-solving
- Team collaboration
- Order fulfillment
- Heavy lifting
- Warehouse operations
- Quality control
Timeline
Warehouse Associate
Wayfair Warehouse
01.2025 - Current
Seasonal Warehouse Associate
Amazon (TCY5)
11.2024 - 01.2025
Licensed Cosmetologist
Licensed Cosmetologist (Independent)
04.2024 - Current
Customer Service Representative
California Check Cashing
06.2019 - 01.2021
Customer Service Representative
Domino’s Pizza
02.2018 - 07.2019
Hostess
Denny’s Restaurant
10.2017 - 02.2018
Packing/Shipping Associate
Rivermaid All State Packers
05.2017 - 07.2017
Community Promoter
Adaptive Learning
08.2016 - 10.2016
High School Diploma - Medical Office, Health Science, Nutrition & Fitness, Criminal Justice
Cesar Chavez High School
Associate of Science -
San Joaquin Delta College
Licensed Cosmetologist -
California College of Barbering & Cosmetology
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