Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nayeli Camino R

Anaheim

Summary

To obtain a position as an administrative assistant

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Gurunanda
Buena Park
06.2023 - Current
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Provided accurate information about products and services to customers.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Resolved customer complaints promptly and efficiently.

Administrative Assistant

Dental Clinic
Fountain Valley
06.2019 - 05.2023
  • Scheduled appointments between clients and customers and internal staff members.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Responded to customer issues to provide immediate resolution and improve retention.

Education

Associate of Science - Medical Assistant

Santa Ana College
Santa Ana, CA
06-2025

GED -

Santiago High School
Garden Grove, CA
06-2019

Skills

  • Bilingual-English/Spanish
  • Customer relationship management (CRM)
  • Clerical support
  • Multitasking and organization
  • Data entry
  • Call center operations

Certification

  • CPR Certification- Sure Fire CPR

October 2024

Timeline

Customer Service Representative

Gurunanda
06.2023 - Current

Administrative Assistant

Dental Clinic
06.2019 - 05.2023

Associate of Science - Medical Assistant

Santa Ana College

GED -

Santiago High School

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Nayeli Camino R