Summary
Overview
Work History
Education
Skills
Timeline
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Nayeli Burke

Chula Vista

Summary

Driven and detail-oriented professional with extensive experience in the hospitality sector. Excelled in upselling, and fostering strong customer relationships through great service and a strong work ethic. Skilled in working under pressure during busy hours and a reliable team member. Willing to take on added responsibilities with a positive attitude.

Overview

8
8
years of professional experience

Work History

Server

Guadalaharrys
04.2024 - 08.2024
  • Kept server areas clean and stocked to ensure efficiency, especially during a busy shift
  • Bussed and reset tables for my self and my peers
  • Served food and beverages promptly with focused attention to customer needs
  • Demonstrated strong multitasking skills by managing multiple tables, without compromising service quality
  • Handled customer complaints swiftly, resolving issues to maintain positive relationships.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers

Server

Korean Kitchen
01.2022 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables, without compromising service quality.
  • Worked with POS system to place orders such as uber, Doordash, grubhub
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean
  • Assisted in training new hires, providing guidance on restaurant standards and practices
  • Supported colleagues during peak hours, encouraging collaborative work environment
  • Used slow periods to restock supplies, roll silverware, and delivery bags.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Busser

Downtown Plaza
01.2017 - 10.2018
  • Reset and cleaned tables quickly to prepare for new customers
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas
  • Enhanced customer satisfaction by maintaining a clean and organized dining area
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed

Education

High School Diploma -

Hilltop Senior High School
Chula Vista, CA
06.2023

Skills

  • Strong Work Ethic
  • Cash Handling
  • Food Running
  • Menu Memorization

Timeline

Server

Guadalaharrys
04.2024 - 08.2024

Server

Korean Kitchen
01.2022 - 04.2024

Busser

Downtown Plaza
01.2017 - 10.2018

High School Diploma -

Hilltop Senior High School

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Nayeli Burke