Nayeli Alvarez
San Diego
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills, honed at Hilton Garden Inn Hotel. Recognized for maintaining cleanliness and sanitation while minimizing waste. Adept at multitasking and training team members, ensuring a safe and efficient work environment. Committed to delivering exceptional guest experiences.
Overview
16
16
years of professional experience
Work History
Deli Clerk
Hilton Garden Inn Hotel
06.2024 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Server
Tuna Sushi
01.2014 - 07.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Clerk
Costco
04.2018 - 01.2019
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Shift Leader
Taco Bell
04.2009 - 07.2013
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
No -
SAN Diego High School
San Diego, CA07.2004
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Deli Clerk
Hilton Garden Inn Hotel
06.2024 - Current
Clerk
Costco
04.2018 - 01.2019
Server
Tuna Sushi
01.2014 - 07.2020
Shift Leader
Taco Bell
04.2009 - 07.2013
No -
SAN Diego High School
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