Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nayan Sony

Kitchener,Ontario

Summary

Dedicated hospitality professional with over a year of experience in delivering exceptional guest service and managing diverse responsibilities in the industry. Proven ability to thrive in fast-paced environments, coupled with strong interpersonal and communication skills, ensuring positive guest experiences and contributing to the overall success of the team.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Banquet Supervisor

Bingemans Conference Centre
09.2023 - Current
  • It enhanced guest satisfaction by efficiently managing banquet events and ensuring proper setup.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • I have played an assistant supervisor role on one of the biggest Oktober festivals in Bingemans by leading the staff in doing there job responsibilities in a fast-paced environment.

Banquet Server

Bingemans Conference Centre
10.2022 - 07.2023

I started as a Banquet server in October 2022 and was promoted to Supervisor in less than a year. Consistent handwork and effective communication help me to achieve it.

Certified Barista

Starbucks
09.2022 - Current
  • Supported team members during peak hours, ensuring efficient service and improved productivity.
  • She contributed to inventory management by tracking stock levels and placing orders as necessary.
  • Made and served brand-specific café beverages focused on speed, quality and consistency.

Delivery Truck Driver

Bingemans Conference Centre
09.2023 - Current
  • Enhanced delivery efficiency by optimizing routes and reducing idle time.
  • Delivering food to various Event destinations on time and having a high customer satisfaction rating
  • Maintaining the time for doing more deliveries on the same day

Education

Tourism: Destination And Travel Management - Tourism And Hospitality Management

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2024

Skills

  • Hygiene Standards
  • Staff Management
  • Food Safety
  • Table Setting
  • Time Management

Certification

· Licensed Food Handler - [2022]

· Smart Serve Certification. - [2022]

· Customer Service course completion Certification.

. G drivers licence

Timeline

Banquet Supervisor

Bingemans Conference Centre
09.2023 - Current

Delivery Truck Driver

Bingemans Conference Centre
09.2023 - Current

Banquet Server

Bingemans Conference Centre
10.2022 - 07.2023

Certified Barista

Starbucks
09.2022 - Current

Tourism: Destination And Travel Management - Tourism And Hospitality Management

Conestoga College Institute of Technology And Advanced Learning
Nayan Sony