Nayab Shekh
Niagara Falls,ON
Summary
Proven leader in the foodservice industry, adept at boosting sales and cutting costs, demonstrated during tenure at Domino's Pizza. Excelled in customer engagement and cost monitoring, managing teams to enhance operational efficiency and compliance with health and safety regulations. Skilled in business marketing and menu development, achieving significant improvements in profitability and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cafe Manager
Cafe Coffee Day
09.2021 - 11.2023
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Managed display products effectively to achieve consistent sales with minimal waste.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
Pizza Manager
Dominos's Pizza
06.2020 - 09.2021
- Developed and implemented strategies to increase sales and profitability.
- Tracked food production levels, meal counts, and supply costs.
- Oversaw training of more than 5 team members.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Cashier
McDonald's
04.2019 - 05.2020
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Master of Management -
University of Niagara Falls
Niagara Falls, ON04.2026
Skills
- Business marketing
- Customer Engagement
- Timekeeping
- Order Management
- Cost controls
- Cost monitoring
- Foodservice
- Menu development
- Scheduling
- Health and Safety Regulations
Languages
English
Full Professional
Hindi
Full Professional
Urdu
Full Professional
Gujarati
Full Professional
Timeline
Cafe Manager
Cafe Coffee Day
09.2021 - 11.2023
Pizza Manager
Dominos's Pizza
06.2020 - 09.2021
Cashier
McDonald's
04.2019 - 05.2020
Master of Management -
University of Niagara Falls
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