To work as a successful and efficient member of your team and secure a position within your company with an emphasis on opportunities for both company and career growth. Customer-oriented General Manager with 6 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Managed full administrative operations of the auto body shop, ensuring smooth day-to-day workflows.
Oversaw employee payroll, attendance, leave requests, and HR-related matters.
Handled insurance claims end-to-end, including negotiating with adjusters, processing paperwork, and ensuring clients received premium service.
Prepared and issued invoices for clients while maintaining accurate payment records.
Coordinated rental vehicle arrangements for customers during repair periods.
Managed parts procurement, purchasing bumpers, hoods, fenders, panels, headlights, and other essential repair materials.
Purchased and managed paints and repair supplies to maintain inventory.
Provided IT support, including networking setup, troubleshooting, and general tech solutions for the shop.
Ensured smooth communication between management, employees, and clients to maintain operational efficiency.